Welte, Jean-Baptiste; Badot, Olivier; Hetzel, Patrick - In: European Journal of Marketing 55 (2021) 7, pp. 2012-2036
Purpose: The purpose of this study is to understand how narratives are generated in stores. Design/methodology/approach: The study design is based on ethnographies documented in 10 sports stores in the Paris region. The ethnographic method enables a precise and in situ observation of how...