//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Customer-centric availability...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Relationship marketing
26,441
Beziehungsmarketing
25,766
Consumer behaviour
9,472
Konsumentenverhalten
9,438
Customer satisfaction
5,680
Kundenzufriedenheit
5,637
Airline
4,479
Fluggesellschaft
4,427
Service quality
4,272
Dienstleistungsqualität
4,260
Theorie
3,155
Theory
3,149
Brand management
2,636
Markenführung
2,633
Deutschland
2,471
Germany
2,421
Revenue management
2,379
Lieferantenmanagement
2,266
Supplier relationship management
2,264
Revenue-Management
2,260
Luftverkehr
2,141
Social Web
2,113
Social web
2,112
Air transport
2,104
Marketingmanagement
1,937
Brand image
1,926
Marketing management
1,925
Markenimage
1,922
USA
1,822
Electronic Commerce
1,796
United States
1,777
E-commerce
1,746
Online-Marketing
1,669
Internet marketing
1,652
Kundenwert
1,503
Kundenintegration
1,502
Customer integration
1,501
Customer value
1,474
Vertrauen
1,413
Confidence
1,409
more ...
less ...
Online availability
All
Undetermined
11,854
Free
4,920
Type of publication
All
Article
24,384
Book / Working Paper
9,181
Journal
73
Other
16
Type of publication (narrower categories)
All
Article in journal
19,123
Aufsatz in Zeitschrift
19,123
Aufsatz im Buch
3,854
Book section
3,854
Hochschulschrift
1,693
Graue Literatur
1,570
Non-commercial literature
1,570
Thesis
1,379
Working Paper
1,085
Arbeitspapier
1,039
Collection of articles of several authors
644
Sammelwerk
644
Case study
585
Fallstudie
585
research-article
480
Aufsatzsammlung
417
Ratgeber
233
Guidebook
216
Conference paper
199
Konferenzbeitrag
199
Bibliografie enthalten
183
Bibliography included
183
Lehrbuch
166
Textbook
148
Konferenzschrift
146
Conference proceedings
107
Handbook
106
Handbuch
106
conceptual-paper
82
Collection of articles written by one author
63
Sammlung
63
review-article
61
Reprint
56
case-report
56
Dissertation u.a. Prüfungsschriften
52
review
46
Article
43
Amtsdruckschrift
37
Government document
37
Interview
29
more ...
less ...
Language
All
English
27,375
German
5,596
Undetermined
600
French
61
Spanish
19
Italian
17
Polish
15
Romanian
11
Swedish
9
Lithuanian
8
Portuguese
8
Czech
6
Dutch
6
Russian
3
Multiple languages
2
Danish
1
Hebrew
1
Hungarian
1
Norwegian
1
more ...
less ...
Author
All
Bruhn, Manfred
116
Homburg, Christian
107
Kumar, V.
79
Han, Heesup
62
Brueckner, Jan K.
61
Huber, Frank
59
Verhoef, Peter C.
56
Hollebeek, Linda D.
50
Herrmann, Andreas
49
Bauer, Hans H.
47
Piller, Frank T.
46
Mattila, Anna S.
45
Stauss, Bernd
44
Krafft, Manfred
43
Palmatier, Robert W.
41
Bilotkach, Volodymyr
40
Svensson, Göran
40
Gil Saura, Irene
38
Zhang, Anming
38
Grönroos, Christian
37
Thaichon, Park
35
Stock-Homburg, Ruth
34
Topaloğlu, Hüseyin
34
Hippner, Hajo
33
Smith, Alan D.
33
Neslin, Scott A.
32
Prentice, Catherine
32
Sheth, Jagdish N.
32
Van den Poel, Dirk
32
Wiedmann, Klaus-Peter
32
Wilde, Klaus D.
32
Hyun, Sunghyup Sean
31
Hüschelrath, Kai
31
Mittal, Vikas
31
Oum, Tae Hoon
31
Eggert, Andreas
30
Fageda, Xavier
30
Reichwald, Ralf
30
Reinartz, Werner J.
30
Evanschitzky, Heiner
29
more ...
less ...
Institution
All
Springer Fachmedien Wiesbaden
65
National Bureau of Economic Research
36
IGI Global
17
Université Paris-Dauphine (Paris IX)
14
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
12
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
12
American Marketing Association
10
Books on Demand GmbH <Norderstedt>
10
Department of Management Science, Management School
10
Verlag Dr. Kovač
9
Universität Mannheim
8
Department of Economics and Business, Universitat Pompeu Fabra
7
Fördergesellschaft Marketing an der Universität Augsburg
6
HAL
6
Harvard Graduate School of Business Administration
6
Haufe-Lexware GmbH & Co. KG
6
Universität St. Gallen
6
AMACOM
5
De Gruyter Oldenbourg
5
Eric Cuvillier <Firma>
5
Information Resources Management Association
5
OECD
5
OECD / International Transport Forum
5
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
5
Shaker Verlag
5
Springer-Verlag GmbH
5
Verlag Franz Vahlen
5
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
5
C.E.P.R. Discussion Papers
4
CESifo
4
Deutsche Verkehrswissenschaftliche Gesellschaft
4
Edward Elgar Publishing
4
Erasmus Research Institute of Management
4
Erich-Schmidt-Verlag
4
Fachhochschule Reutlingen / European School of Business
4
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
4
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
4
Faculteit der Economische Wetenschappen, Erasmus Universiteit Rotterdam
4
International Air Transport Association
4
Logos Verlag Berlin
4
more ...
less ...
Published in...
All
Journal of business research : JBR
663
Journal of retailing and consumer services
624
Journal of air transport management
612
Journal of revenue and pricing management
454
Industrial marketing management : the international journal for industrial and high-tech firms
413
International journal of hospitality management
342
SpringerLink / Bücher
287
The journal of services marketing
228
The journal of business & industrial marketing
220
The service industries journal
200
European journal of operational research : EJOR
193
Journal of strategic marketing
173
Journal of the Academy of Marketing Science
172
International Journal of Revenue Management
162
Tourism management : research, policies, practice
160
International journal of electronic customer relationship management : IJECRM
153
Journal of travel and tourism marketing
149
International journal of contemporary hospitality management
142
Management science : journal of the Institute for Operations Research and the Management Sciences
135
Transportation research / E : an international journal
134
Journal of marketing
127
Journal of hospitality marketing & management
124
Journal of service research : JSR
122
Journal of service management
111
Operations research
110
The journal of product & brand management
110
International journal of production economics
109
Journal of retailing
109
Marketing intelligence & planning
109
Asia Pacific journal of marketing and logistics
108
European Journal of Marketing
107
Gabler Edition Wissenschaft
107
The journal of brand management : an international journal
107
Cogent business & management
106
Journal of Business & Industrial Marketing
105
Psychology & marketing
104
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
103
International journal of revenue management : IJRM
100
Services marketing quarterly
99
European journal of marketing : EJM
97
more ...
less ...
Source
All
ECONIS (ZBW)
31,849
Other ZBW resources
758
RePEc
604
USB Cologne (EcoSocSci)
222
EconStor
108
BASE
82
OLC EcoSci
24
USB Cologne (business full texts)
5
ArchiDok
2
more ...
less ...
Showing
1
-
10
of
33,654
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
A customer value-based
airline
revenue management approach considering both opportunity costs and misclassification of heterogeneous clients
Mohaupt, Michael
;
Hilbert, Andreas
- In:
Journal of revenue and pricing management
14
(
2015
)
5
,
pp. 321-341
Persistent link: https://www.econbiz.de/10011460135
Saved in:
2
Yield-Management und Kundenzufriedenheit : konzeptionelle Aspekte und empirische Analyse am Beispiel von Fluggesellschaften
Lindenmeier, Jörg
-
2005
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002509304
Saved in:
3
Constructing bundled offers for
airline
customer
Madireddy, Manini
;
Sundararajan, Ramasubramanian
; …
- In:
Journal of revenue and pricing management
16
(
2017
)
6
,
pp. 532-552
Persistent link: https://www.econbiz.de/10011854170
Saved in:
4
Pricing strategies under customer recapture in
airline
revenue management
Garg, Prashant Kumar
;
Venkataraman, Sri Vanamalla
- In:
International journal of revenue management : IJRM
11
(
2020
)
4
,
pp. 264-276
Persistent link: https://www.econbiz.de/10012521663
Saved in:
5
A multi-flight recapture heuristic for estimating unconstrained demand from
airline
bookings
Ratliff, Richard M.
;
Rao, Beju Venkateshwara
;
Narayan, …
- In:
Journal of revenue and pricing management
7
(
2008
)
2
,
pp. 153-171
Persistent link: https://www.econbiz.de/10003730984
Saved in:
6
Corporate citizenship oder corporate banditship?
Ringlstetter, Max J.
;
Djurić, Dragan
- In:
Gewinn und Ethik! : ethische Perspektiven in den …
,
(pp. 125-139)
.
2010
Persistent link: https://www.econbiz.de/10003943123
Saved in:
7
Customized dynamic pricing of
airline
fare products
Wittman, Michael D.
;
Belobaba, Peter P.
- In:
Journal of revenue and pricing management
17
(
2018
)
2
,
pp. 78-90
Persistent link: https://www.econbiz.de/10011875285
Saved in:
8
Towards capturing ancillary revenue via unbundling and cross-selling
Bildea, Teodor Stefan
;
Gorin, Thomas
- In:
Journal of revenue and pricing management
17
(
2018
)
2
,
pp. 102-114
Persistent link: https://www.econbiz.de/10011875314
Saved in:
9
Customized
airline
offer management : a conceptual architecture
Schubert, Daniel
;
Sys, Christa
;
Macário, Rosário
- In:
Journal of revenue and pricing management
21
(
2022
)
5
,
pp. 553-563
Persistent link: https://www.econbiz.de/10013390697
Saved in:
10
Personalization scale in airlines : combining the power of rich customer data, experiential learning, and revenue management
Guerrini, Alberto
;
Ferri, Gabriele
;
Rocchi, Stefano
; …
- In:
Journal of revenue and pricing management
22
(
2023
)
2
,
pp. 171-180
Persistent link: https://www.econbiz.de/10014276700
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->