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Kumar, Nishant; Nordin, Fredrik; Hitt, Michael A. - In: Journal of Business & Industrial Marketing 34 (2019) 6, pp. 1259-1263

Persistent link: https://www.econbiz.de/10012186291

Business service sourcing : a literature review and agenda for future research

Nordin, Fredrik; Agndal, Henrik - In: International journal of integrated supply management : … 4 (2008) 3/4, pp. 378-405

Persistent link: https://www.econbiz.de/10003798065

Solutions offerings : a critical review and reconceptualisation

Nordin, Fredrik; Kowalkowski, Christian - In: Journal of service management 21 (2010) 4, pp. 441-459

Persistent link: https://www.econbiz.de/10008656292

Consequences of outsourcing for organizational capabilities : some experiences from best practice

Agndal, Henrik; Nordin, Fredrik - In: Benchmarking : an international journal ; BIJ 16 (2009) 3, pp. 316-334

Persistent link: https://www.econbiz.de/10009526478

The risks of providing services : differential risk effects of the service-development strategies of customisation, bundling, and range

Nordin, Fredrik; Kindström, Daniel; Kowalkowski, Christian - In: Journal of service management 22 (2011) 3, pp. 390-408

Persistent link: https://www.econbiz.de/10009239535

Making sense of service dynamics : the honeybee metaphor

Brozovic, Danilo; Ravald, Annika; Nordin, Fredrik - In: The journal of services marketing 29 (2015) 6/7, pp. 634-644

Persistent link: https://www.econbiz.de/10011418379

CASE : managing customer relationship gaps at SKF

Nordin, Fredrik; Brozovic, Danilo; Kowalkowski, Christian; … - In: Journal of business market management : JBM 8 (2015) 2, pp. 455-463

This teaching case study focuses on SKF, a leading supplier of products, services and solutions. It consists of an overview of the company and then a narrative concentrating on the sudden loss of a large customer relationship. Moreover, it explores how central individuals devise various...

Persistent link: https://www.econbiz.de/10011379461

When does implementation of relationship orientation in new product launch matter?

Viio, Paul; Nordin, Fredrik - In: Industrial marketing management : the international … 45 (2015), pp. 47-48

Persistent link: https://www.econbiz.de/10010530581

The applicability of integrated solutions offerings : differential effects of product complexity

Nordin, Fredrik; Lindahl, Ingela; Brege, Staffan - In: Journal of relationship marketing : innovations & … 12 (2013) 1, pp. 59-78

Persistent link: https://www.econbiz.de/10009745154

Disintermediation in business-to-business service channels : mechanisms and challenges

Nordin, Fredrik; Brozovic, Danilo; Holmlund, Maria - In: Journal of business-to-business marketing 20 (2013) 4, pp. 179-192

Persistent link: https://www.econbiz.de/10010228322