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A comparison of perceptions of...
Similar by subject
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Year of publication
From:
To:
Subject
All
Relationship marketing
26,201
Beziehungsmarketing
25,527
South Africa
18,181
Südafrika
17,226
Consumer behaviour
9,359
Konsumentenverhalten
9,321
Customer satisfaction
5,584
Kundenzufriedenheit
5,543
Service quality
4,107
Dienstleistungsqualität
4,095
Deutschland
2,951
Germany
2,841
Theorie
2,743
Theory
2,730
Brand management
2,628
Markenführung
2,625
Privatkundengeschäft
2,245
Lieferantenmanagement
2,214
Supplier relationship management
2,213
Social Web
2,084
Social web
2,083
Marketingmanagement
1,984
Marketing management
1,970
Brand image
1,922
Markenimage
1,916
Personal banking
1,885
Electronic Commerce
1,780
E-commerce
1,715
Online-Marketing
1,629
Internet marketing
1,613
Southern Africa
1,548
Südliches Afrika
1,520
Kundenwert
1,515
Einzelhandel
1,499
Retail trade
1,486
Customer value
1,478
USA
1,477
Kundenintegration
1,467
Customer integration
1,466
Vertrauen
1,455
more ...
less ...
Online availability
All
Undetermined
12,821
Free
9,615
Type of publication
All
Article
31,015
Book / Working Paper
17,866
Journal
624
Other
44
Type of publication (narrower categories)
All
Article in journal
23,415
Aufsatz in Zeitschrift
23,415
Aufsatz im Buch
4,958
Book section
4,958
Graue Literatur
4,898
Non-commercial literature
4,898
Working Paper
3,002
Arbeitspapier
2,607
Hochschulschrift
1,975
Thesis
1,705
Collection of articles of several authors
1,219
Sammelwerk
1,219
research-article
723
Case study
654
Fallstudie
654
Aufsatzsammlung
648
Konferenzschrift
498
Amtsdruckschrift
433
Government document
433
Conference proceedings
382
Statistik
296
Bibliografie enthalten
282
Bibliography included
282
No longer published / No longer aquired
265
Statistics
249
Ratgeber
238
Guidebook
219
Lehrbuch
193
Conference paper
183
Konferenzbeitrag
183
Textbook
173
Handbook
142
Handbuch
142
Dissertation u.a. Prüfungsschriften
125
Article
111
Business report
99
Geschäftsbericht
99
conceptual-paper
99
Collection of articles written by one author
94
Sammlung
94
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Language
All
English
40,661
German
6,699
Undetermined
1,972
Afrikaans
252
French
145
Spanish
29
Polish
27
Portuguese
24
Russian
22
Italian
20
Romanian
11
Swedish
11
Lithuanian
7
Czech
6
Dutch
6
Danish
5
Norwegian
4
Hungarian
3
Multiple languages
1
Southern Sotho
1
Turkish
1
Xhosa
1
more ...
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Author
All
Gupta, Rangan
144
Bhorat, Haroon
122
Bruhn, Manfred
118
Homburg, Christian
107
Fedderke, Johannes W.
84
Kumar, V.
79
Aron, Janine
65
Leibbrandt, Murray V.
65
Fourie, Johan
61
Woolard, Ingrid
61
Huber, Frank
57
Svensson, Göran
56
Verhoef, Peter C.
56
Case, Anne
55
Naudé, Wim
55
Berg, Servaas van der
54
Han, Heesup
54
Muellbauer, John
53
Phiri, Andrew
53
Hollebeek, Linda D.
51
Herrmann, Andreas
50
Odhiambo, Nicholas M.
50
Bauer, Hans H.
48
Edwards, Lawrence
46
Piller, Frank T.
46
Rogerson, Christian M.
46
Stauss, Bernd
45
Krafft, Manfred
43
Urban, Boris
43
Palmatier, Robert W.
41
Roberts, Simon
41
Halbach, Axel J.
40
Saayman, Melville
39
Yu, Derek
39
Gil Saura, Irene
38
Jones, Stuart
38
Mattila, Anna S.
38
Vink, Nick
38
Aye, Goodness C.
37
Grönroos, Christian
37
more ...
less ...
Institution
All
Department of Economics, Fakulteit Ekonomiese en Bestuurswetenskappe
105
Springer Fachmedien Wiesbaden
74
OECD
73
Economic Research Southern Africa (ERSA)
71
Südafrika / Statistics
70
National Bureau of Economic Research
68
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
63
World Bank
60
Südafrika / Central Statistical Service
56
University of Stellenbosch. Faculty of Economic and Management Sciences. Graduate School of Business.
48
International Monetary Fund
43
World Institute for Development Economic Research (UNU/WIDER), United Nations University
41
South African Reserve Bank
39
World Bank Group
34
Southern Africa Labour and Development Research Unit (SALDRU), School of Economics
32
Südafrika
28
Department of Economics, Faculty of Economic and Management Sciences
27
Internationaler Währungsfonds
24
Stellenbosch University / Bureau for Economic Research
24
Université Paris-Dauphine (Paris IX)
23
Development Bank of Southern Africa
22
Development Policy Research Unit, School of Economics
20
IGI Global
18
Books on Demand GmbH <Norderstedt>
17
Institute for the Study of Labor (IZA)
17
Südafrika / Auditor General
17
Vereinte Nationen / Wirtschaftskommission für Afrika
17
eSocialSciences
16
Amalgamated Banks of South Africa
15
South African Institute of International Affairs
15
Africa Institute of South Africa
14
International Monetary Fund (IMF)
14
South African Institute of Race Relations
14
Bundesstelle für Außenhandelsinformation <Köln>
13
Human Sciences Research Council
13
International Association of Agricultural Economists - IAAE
13
Centre for the Study of African Economies
12
Department of Economics, Oxford University
12
Edward Elgar Publishing
12
Südafrika / National Treasury
12
more ...
less ...
Published in...
All
Journal of business research : JBR
660
The South African journal of economics
643
Journal of retailing and consumer services
597
Industrial marketing management : the international journal for industrial and high-tech firms
408
SpringerLink / Bücher
322
Tydskrif vir studies in ekonomie en ekonometrie : SEE
309
International journal of hospitality management
289
Development Southern Africa : quarterly journal
264
South African journal of economic and management sciences
257
Working paper / World Institute for Development Economics Research
249
The journal of services marketing
227
The journal of business & industrial marketing
196
The service industries journal
196
International business and economics research journal
180
Journal of strategic marketing
175
Journal of the Academy of Marketing Science
175
International journal of electronic customer relationship management : IJECRM
153
WIDER Working Paper
138
Conference papers / Second Carnegie Inquiry into Poverty and Development in Southern Africa
131
Cogent business & management
129
Journal of marketing
125
Tourism management : research, policies, practice
125
International journal of contemporary hospitality management
123
Journal of hospitality marketing & management
121
Journal of travel and tourism marketing
120
Journal of service research : JSR
117
African journal of business and economic research : AJBER
114
European Journal of Marketing
114
The journal of product & brand management
114
The international journal of bank marketing : IJBM
113
Gabler Edition Wissenschaft
112
The journal of brand management : an international journal
112
Die Bank
111
Marketing intelligence & planning
111
The journal of applied business research
111
Asia Pacific journal of marketing and logistics
110
Journal of retailing
109
Journal of Business & Industrial Marketing
107
Journal of service management
106
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
105
more ...
less ...
Source
All
ECONIS (ZBW)
45,528
RePEc
1,468
Other ZBW resources
1,090
EconStor
563
USB Cologne (EcoSocSci)
563
BASE
281
OLC EcoSci
35
USB Cologne (business full texts)
19
ArchiDok
2
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121
Wettbewerbsvorteile durch Kunden-Feedback: eine Analyse "schlanker" Instrumente der qualitativen Informationsgewinnung für KMU
Günter, Bernd
;
Helm, Sabrina
;
Schlei, Jochen
- In:
Marketing in kleinen und mittleren Unternehmen
,
(pp. 183-198)
.
2000
Persistent link: https://www.econbiz.de/10001510098
Saved in:
122
Bestandskundenmarketing von Versicherungsunternehmen
Eurich, Andreas
-
2001
Persistent link: https://www.econbiz.de/10001558525
Saved in:
123
Kundenorientiertes Vertriebsmanagement mit Kennzahlen
Palloks, Monika
- In:
Tagungsband Controlling '99: [Controlling: kompakt, …
,
(pp. 283-300)
.
1999
Persistent link: https://www.econbiz.de/10001490836
Saved in:
124
Kundenbeziehungen im Dienstleistungsbereich
Bruhn, Manfred
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001436578
Saved in:
125
Kundenorientierte Sortimentsgestaltung als Herausforderung für das Controlling im Einzelhandel mit Lebensmitteln
Schröder, Hendrik
;
Feller, Marc
- In:
Handelscontrolling : neue Ansätze aus Theorie und …
,
(pp. 163-209)
.
2000
Persistent link: https://www.econbiz.de/10001536764
Saved in:
126
Wettbewerbsvorteile, mehrstufige
Kundenanalyse
und Kunden-Feedback im Business-to-Business-Marketing
Günter, Bernd
- In:
Marktleistung und Wettbewerb : strategische und …
,
(pp. 213-231)
.
1997
Persistent link: https://www.econbiz.de/10001298618
Saved in:
127
Kapazitätsmanagement im Einzelhandel : eine kundenorientierte Analyse
Schnittka, Matthias
- In:
Kapazitätsmanagement in Dienstleistungsunternehmungen …
,
(pp. 235-261)
.
1997
Persistent link: https://www.econbiz.de/10001299128
Saved in:
128
Verbraucherorientierte Optimierung der Ressourcenallokation im Dienstleistungsunternehmen
Haas, Hendrik
- In:
Konsumperspektiven : Verhaltensaspekte und …
,
(pp. 135-152)
.
1998
Persistent link: https://www.econbiz.de/10001322703
Saved in:
129
Kundennutzenanalyse : ein neues Verfahren zur Bestimmung und Verbesserung der Wettbewerbsfähigkeit von Investitionsgütern
Schauenburg, Jochen
-
1999
Persistent link: https://www.econbiz.de/10001363043
Saved in:
130
Die Schätzung von Markentreue, Nichtkäuferanteil und Marktpotenzial aus Handelspaneldaten
Reisinger, Heribert
;
Wagner, Udo
;
Schuster, Matthias
- In:
Operations research proceedings 2002 : selected papers …
,
(pp. 127-132)
.
2003
Persistent link: https://www.econbiz.de/10001751972
Saved in:
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