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. Social media acts as an agent of change within the marketing and communication of organizations. In particular, the tourism … destination. Social media marketing transforms the classical marketing and communication of these destination management … marketing tool, as they slowly start to realize the potential benefits of social media as an agent of change. This study …
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The advent of Web 2.0 or social media technologies gives travelers a chance to access quickly and conveniently to a mass of travel-related information. This study investigates the importance of social media in travel process in three different phases (pre-visit, on site, post-visit) from the...
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