Bosio, Birgit; Haselwanter, Stefanie; Ceipek, Michael - In: New business models and institutional entrepreneurs : …, (pp. 249-268). 2018
. Social media acts as an agent of change within the marketing and communication of organizations. In particular, the tourism … destination. Social media marketing transforms the classical marketing and communication of these destination management … marketing tool, as they slowly start to realize the potential benefits of social media as an agent of change. This study …