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Service marketing and subjectivity: the shaping of customer-oriented employees
Skålén, Per - In: Journal of marketing management : MM 25 (2009) 7/8, pp. 795-809
Persistent link: https://www.econbiz.de/10003886242
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Strategic sales organizations : transformation challenges and facilitators within the sales-marketing interface
Malshe, Avinash - In: Journal of strategic marketing 17 (2009) 3/4, pp. 271-289
Persistent link: https://www.econbiz.de/10003887649
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The zero-turnover sales force : how to maximize revenue by keeping your sales team intact
McLeod, Doug - 2010
Persistent link: https://www.econbiz.de/10003887771
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Industrial sales people as market actors
Geiger, Susi; Finch, John H. - In: Industrial marketing management : the international … 38 (2009) 6, pp. 608-617
Persistent link: https://www.econbiz.de/10003889410
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Website adoption and sales performance in Valais' hospitality industry
Scaglione, Miriam; Schegg, Roland; Murphy, Jamie - In: Technovation : the international journal of … 29 (2009) 9, pp. 625-631
Persistent link: https://www.econbiz.de/10003889412
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Baby Boomers and Genaration X industrial salespeople : generational divide or convergence?
DelVecchio, Sue - In: The journal of applied business research 25 (2009) 5, pp. 69-84
Persistent link: https://www.econbiz.de/10003890318
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The convergence of mirroring and empathy: communications training in business-to-business personal selling persuasion efforts
Peterson, Robin T.; Limbu, Yam - In: Journal of business-to-business marketing 16 (2009) 3, pp. 193-219
Persistent link: https://www.econbiz.de/10003891844
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Pygmalion in sales : the influence of supervisor expectancies on salesperson's self-expectations and work evaluations
Chowdhury, M. - 2007
Persistent link: https://www.econbiz.de/10003891960
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The moderating effect of control systems on the relationship between commission and salesperson intrinsic motivation in a customer oriented environment
Mallin, Michael L.; Pullins, Ellen - In: Industrial marketing management : the international … 38 (2009) 7, pp. 769-777
Persistent link: https://www.econbiz.de/10003893185
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An investigation of the influence of coping resources in salespersons' emotional exhaustion
Lewin, Jeffrey E.; Sager, Jeffrey K. - In: Industrial marketing management : the international … 38 (2009) 7, pp. 798-805
Persistent link: https://www.econbiz.de/10003893192