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Innovation
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5
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5
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Mattsson, Jan
104
Sørensen, Flemming
10
Barnes, Stuart J.
8
Sundbo, Jon
8
Fuglsang, Lars
6
Johnston, Robert
6
Ström, Patrik
6
Chadee, Doren
5
Millett, Bruce
5
Daigneau, William
4
Foucault, Jean-Pascal
4
McColl, Rod
4
Orfila-Sintes, Francina
4
Rendtorff, Jacob Dahl
4
Rushforth, John
4
Yelland, Richard
4
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3
Helmersson, Helge
3
Holzweber, Markus
3
Lemmink, Jos
3
Raman, Revti
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The service industries journal
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3
International journal of service industry management : IJSIM
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2
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PEB Exchange, Programme on Educational Building
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PEB Échanges, Programme pour la construction et l'équipement de l'éducation
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Research policy : policy and management studies of science, technology and innovation
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The journal of services marketing
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Tourism management : research, policies, practice
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Dienstleistungsmarketing : eine Bestandsaufnahme ; Tagungsband zum 2. Workshop für Dienstleistungsmarketing, Innsbruck, Februar 1993
1
Entrepreneurship & Regional Development
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Entrepreneurship and regional development : an international journal
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European business in the global network
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Innovative methodologies in enterprise research
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International Journal of Organizational Analysis
1
International journal of innovation management
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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International marketing review
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Journal of Business Strategy
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OLC EcoSci
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ECONIS (ZBW)
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RePEc
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Other ZBW resources
4
USB Cologne (EcoSocSci)
3
BASE
2
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61
An integrative model of care ethics in public innovation
Fuglsang, Lars
;
Mattsson, Jan
- In:
The service industries journal
29
(
2009
)
1
,
pp. 21-34
Persistent link: https://www.econbiz.de/10008169909
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62
Editorial
Rendtorff, Jacob Dahl
;
Mattsson, Jan
- In:
The service industries journal
29
(
2009
)
1
,
pp. 1-8
Persistent link: https://www.econbiz.de/10008169911
Saved in:
63
True Marketing: A Value Based Philosophy for Strategic Marketing
Mattsson, Jan
- In:
Journal of strategic marketing
16
(
2008
)
3
,
pp. 175-188
Persistent link: https://www.econbiz.de/10008068953
Saved in:
64
Managers' perception of relationship management in heterogeneous markets
Eriksson, Kent
;
Mattsson, Jan
- In:
Industrial marketing management : the international …
31
(
2002
)
6
,
pp. 535-544
Persistent link: https://www.econbiz.de/10006265333
Saved in:
65
An analysis of international business-to-business relationships based on the Commitment-Trust theory
Friman, Margareta
;
Gärling, Tommy
;
Millett, Bruce
; …
- In:
Industrial marketing management : the international …
31
(
2002
)
5
,
pp. 403-410
Persistent link: https://www.econbiz.de/10006265662
Saved in:
66
Learning How to Manage Technology in Services Internationalism
Mattsson, Jan
- In:
The service industries journal
20
(
2000
)
1
,
pp. 22-39
Persistent link: https://www.econbiz.de/10006289501
Saved in:
67
Number 3 - Australian import managers' purchasing decision behavior: An empirical study
Ghymn, Kyung-il
;
Liesch, Peter
;
Mattsson, Jan
- In:
International marketing review
16
(
1999
)
2-3
,
pp. 202-215
Persistent link: https://www.econbiz.de/10006297984
Saved in:
68
Improving Service Quality in Person-to-Person Encounters: Integrating Findings from a Multi-disciplinary Review
Mattsson, Jan
- In:
The service industries journal
14
(
1994
)
1
,
pp. 45-61
Persistent link: https://www.econbiz.de/10006347805
Saved in:
69
An Experience-Based Measure of Service Quality
Edvardsson, Bo
;
Mattsson, Jan
- In:
The service industries journal
13
(
1993
)
4
,
pp. 289-306
Persistent link: https://www.econbiz.de/10006358143
Saved in:
70
Employee behavior, feelings of warmth and customer perception in service encounters
Lemmink, Jos
;
Mattsson, Jan
- In:
International journal of retail & distribution management
30
(
2002
)
1
,
pp. 18-33
Persistent link: https://www.econbiz.de/10006437420
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