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Consumer behaviour
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79,547
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16,818
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16,202
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10,852
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10,649
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9,738
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9,675
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7,584
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7,542
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6,635
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5,973
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5,315
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5,044
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4,905
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4,650
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4,575
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4,495
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4,486
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4,273
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4,136
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3,943
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3,811
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3,570
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Han, Heesup
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114
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108
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103
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101
Huber, Frank
101
Bauer, Hans H.
92
Lusk, Jayson L.
85
Foxall, Gordon R.
83
Wiedmann, Klaus-Peter
83
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81
Sheth, Jagdish N.
81
Sutter, Matthias
81
Gierl, Heribert
80
Khare, Arpita
78
Bruhn, Manfred
77
Falk, Armin
76
Usman, Osly
76
Dwivedi, Yogesh Kumar
72
Grewal, Dhruv
72
Güth, Werner
71
Bagozzi, Richard P.
68
Loureiro, Sandra Maria Correia
68
Nayga, Rodolfo M.
68
Agarwal, Sumit
67
Laroche, Michel
67
Septianto, Felix
67
Stavins, Joanna
66
Fehr, Ernst
64
Wansink, Brian
63
Bruwer, Johan
61
Paul, Justin
60
Jang, Soocheong
58
Walsh, Gianfranco
58
Guiso, Luigi
57
Verhoef, Peter C.
57
Janssen, Maarten C. W.
56
Pelsmacker, Patrick de
56
Thøgersen, John
56
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55
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30
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European Association of Agricultural Economists - EAAE
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Nomos Verlagsgesellschaft
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Books on Demand GmbH <Norderstedt>
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Max-Planck-Institut für Ökonomik <Jena> / Abteilung Strategische Interaktion
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9
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9
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9
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9
Technische Universität Braunschweig
9
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Journal of business research : JBR
2,113
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1,960
International journal of consumer studies
768
International journal of hospitality management
762
Psychology & marketing
667
NBER working paper series
596
Journal of consumer research : JCR ; an interdisciplinary bimonthly
584
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SpringerLink / Bücher
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European Journal of Marketing
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Asia Pacific journal of marketing and logistics
407
The journal of product & brand management
396
Management science : journal of the Institute for Operations Research and the Management Sciences
380
European journal of marketing : EJM
375
Journal of Consumer Marketing
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The journal of brand management : an international journal
362
Journal of marketing research : JMR
349
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
346
Journal of business ethics : JOBE
342
Journal of travel and tourism marketing
329
Journal of economic behavior & organization : JEBO
328
Journal of international consumer marketing
322
Journal of marketing management : MM
322
Cogent business & management
321
Journal of economic psychology : research in economic psychology and behavioral economics
321
Tourism management : research, policies, practice
315
Journal of Services Marketing
313
Journal of the Academy of Marketing Science
311
The journal of services marketing
311
Journal of retailing
309
Journal of marketing communications
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Marketing letters : a journal of research in marketing
297
Technological forecasting & social change : an international journal
296
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
295
Journal of marketing
295
International journal of retail & distribution management
293
Journal of fashion marketing and management
292
Journal of consumer behaviour : an international research review
289
The international review of retail, distribution and consumer research
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ECONIS (ZBW)
95,132
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3,324
USB Cologne (EcoSocSci)
1,421
EconStor
937
RePEc
746
BASE
117
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71
OLC EcoSci
56
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Showing
1
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10
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101,807
Sort
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date (oldest first)
1
Assessing the effects of service variability on consumer
confidence
and behavior
Voorhees, Clay M.
;
Beck, Jonathan M.
;
Randhawa, Praneet
; …
- In:
Journal of service research
24
(
2021
)
3
,
pp. 405-420
Persistent link: https://www.econbiz.de/10012592947
Saved in:
2
Services Made in Germany : Markierung von Dienstleistungen mit dem Herkunftsland
Ahlert, Dieter
;
Michaelis, Manuel
;
Woisetschläger, David
; …
- In:
Dienstleistungsmarken : Forum Dienstleistungsmanagement
,
(pp. 101-119)
.
2008
Persistent link: https://www.econbiz.de/10003676027
Saved in:
3
Antecedents of the client's trust in low- versus high-consequence decisions
Terres, Mellina da Silva
;
Santos, Christiane Pizzutti dos
; …
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 26-37
Persistent link: https://www.econbiz.de/10010531133
Saved in:
4
Individual service providers versus the firm: where do customer loyalties lie?
Crutchfield, Tammy Neal
- In:
Services marketing quarterly
29
(
2007/08
)
2
,
pp. 19-44
Persistent link: https://www.econbiz.de/10003660761
Saved in:
5
Employee/customer interface in a service crisis : impact of senior management attributes and practices on customer evaluation
Kimberley, Nell
;
Härtel, Charmine E. J.
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 207-218
Persistent link: https://www.econbiz.de/10003722225
Saved in:
6
Suchen, Erfahren und Vertrauen in den "Moments of Truth"
Läseke, Astrid
- In:
Dienstleistungsmarketing : Impulse für Forschung und …
,
(pp. 191-215)
.
2004
Persistent link: https://www.econbiz.de/10002767921
Saved in:
7
Consequences of consumer engagement in service marketing : an empirical exploration
Rather, Raouf Ahmad
- In:
Journal of global marketing
32
(
2019
)
2
,
pp. 116-135
Persistent link: https://www.econbiz.de/10012201015
Saved in:
8
Investigating service innovation, bank reputation and customer trust : evidence from Indian retail banking
Biswas, Abhijeet
;
Jaiswal, Deepak
;
Kant, Rishi
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 1-17
Persistent link: https://www.econbiz.de/10012884470
Saved in:
9
Influential factors of foreign exchange services marketing with trust mediator role in Iranian international banking industry
Shirvani, Milad
- In:
International journal of business innovation and …
22
(
2020
)
2
,
pp. 229-242
Persistent link: https://www.econbiz.de/10012250911
Saved in:
10
An empirical investigation of the impact of commitment and trust on internal marketing
Ng, Eric
;
Fang, Wei-Ta
;
Lien, Ching-Yu
- In:
Journal of relationship marketing : innovations & …
15
(
2016
)
1/2
,
pp. 35-53
Persistent link: https://www.econbiz.de/10011633596
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