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Kundenorientierte Unternehmensführung als Managementherausforderung
Greve, Goetz - In: Kundenorientierte Unternehmensführung : Konzept und …, (pp. 3-32). 2010
Persistent link: https://www.econbiz.de/10003981023
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An investigation of the relationship between workplace partices and firm performance : evidence from hotel industry, China
Bari, Muhammad Waseem; Meng, Fanchen; Baloch, Muhammad Awais - In: International journal of services technology and management 24 (2018) 1/2/3, pp. 101-118
Persistent link: https://www.econbiz.de/10011882235
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The impact of using kiosk on enterprise systems in service industry
Chen, Jengchung V.; Yen, David; Dunk, Kimberly; … - In: Enterprise information systems 9 (2015) 7/8, pp. 835-860
Persistent link: https://www.econbiz.de/10011389972
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The export information system : an empirical investigation of its antecedents and performance outcomes
Theodosiou, Marios; Katsikea, Evangelia - In: Journal of international marketing 21 (2013) 3, pp. 72-94
Persistent link: https://www.econbiz.de/10009792665
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Corporate culture and firm performance : a service-oriented perspective
Vigolo, Vania; Bonfanti, Angelo; Magliocca, Pierpaolo; … - In: International journal of managerial and financial accounting 8 (2016) 2, pp. 109-123
Persistent link: https://www.econbiz.de/10011643411
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The effect of competitive strategies and organizational structure on hotel performance
Tavitiyaman, Pimtong; Zhang, Hanqin Qiu; Qu, Hailin - In: International journal of contemporary hospitality management 24 (2012) 1, pp. 140-159
Persistent link: https://www.econbiz.de/10009510215
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Organizational Form and Performance : Evidence from the Hotel Industry
Kosova, Renata - 2010
We use a unique proprietary monthly panel data set on the operations of a large hotel firm to study the effect of vertical integration decisions on the pricing and performance (occupancy rate and RevPar) of individual hotels. Aggregate data patterns ndash; which managers pay most attention to...
Persistent link: https://www.econbiz.de/10012717123
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Differentiation strategy, firm structure and performance of star rated hotels
Nyokabi, Jane; Namada, Juliana Mulaa; Muchara, Maina - 2019
Persistent link: https://www.econbiz.de/10012146905
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Role of service quality and customer satisfaction in firm's performance : evidence from Pakistan hotel industry
Shah, Syed Naseeb Ullah; Jan, Shahid; Baloch, Qadar Bakhsh - In: Pakistan journal of commerce and social sciences 12 (2018) 1, pp. 167-182
The purpose of the study is to investigate the effect of customer's satisfaction and service quality towards the hotels' performance by applying SERVQUAL model. The data was collected from the 1429 hotel customers of selected cities of Khyber Pakhtunkhwa (Peshawar, Swat, Chitral, Naran,...
Persistent link: https://www.econbiz.de/10011934091
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Balancing short-term gains and long-term success in lodging : the role of customer satisfaction and price in hotel profitability model
Demydyuk, Ganna V.; Carlbäck, Mats - In: Tourism economics : the business and finance of tourism … 30 (2024) 4, pp. 844-875
Persistent link: https://www.econbiz.de/10014580960