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Explaining hospital performance via the cube one framework
Massimino, Phoebe M.; Kopelman, Richard E.; Joseph, Meg L. - In: Journal of organizational effectiveness : people and … 2 (2015) 1, pp. 73-90
Persistent link: https://www.econbiz.de/10011302471
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Keys for successful implementation of total quality management in hospitals
Carman, James M.; Shortell, Stephen M.; Foster, Richard W. - In: Health care management review : HCM review 35 (2010) 4, pp. 283-293
Persistent link: https://www.econbiz.de/10008668637
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Bitte recht freundlich!
Hamel, Gary - In: Harvard-Business-Manager : das Wissen der Besten 38 (2016), pp. 104-109
Persistent link: https://www.econbiz.de/10011537013
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U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Lee, Jung Young; McFadden, Kathleen L.; Lee, Min Kyung; … - In: International journal of production economics 234 (2021), pp. 1-14
Persistent link: https://www.econbiz.de/10012502820
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10012309501
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An empirical study of U.S. hospital quality : readmission rates, organizational culture, patient satisfaction, and Facebook ratings
Lee, Jung Young; Gowen, Charles, III.; McFadden, Kathleen L. - In: Quality management journal : QMJ 25 (2018) 4, pp. 158-170
Persistent link: https://www.econbiz.de/10011976340
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The influence of individual factors on hospitality students’ internship satisfaction : the mediation role of perceived importance
Sihombing, Irene Hanna H. - In: Global business and finance review 26 (2021) 1, pp. 9-21
Purpose: This study explains the effect of academic preparedness, positive attitude, and self-initiative towards satisfaction in students’ industrial training (internship) program. Those three independent variables are dimensions of individual factors variable, while individual factors...
Persistent link: https://www.econbiz.de/10012695723
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Impact of relational coordination on staff and patient outcomes in outpatient surgical clinics
Gittell, Jody Hoffer; Logan, Caroline; Cronenwett, Jack; … - In: Health care management review : HCM review 45 (2020) 1, pp. 12-20
Persistent link: https://www.econbiz.de/10012157697
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Performance driven outcomes : the case of frontline employees in the hospitality sector
Prentice, Catherine; Ma, Erdan; Wong, IpKin Anthony - In: Journal of hospitality marketing & management 28 (2019) 1, pp. 101-123
Persistent link: https://www.econbiz.de/10012176580
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Islamic hospital nurse loyalty model : motivation, commitment and satisfaction
Astuti, Herni Justiana; Santoso, Suryo Budi - 2023
Persistent link: https://www.econbiz.de/10014327378