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Ertragssteigerungen durch Kundenzufriedenheit und Kundenbindung : Möglichkeiten und Grenzen am Beispiel eines Kreditinstituts
Daniel, Jonathan - 2001 - 1. [Aufl.]
Persistent link: https://www.econbiz.de/10001579783
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Wettbewerbsfaktor interne Servicequalität
Kövesi-Grafinger, Elisabeth - In: Die Bank (1998), pp. 132-136
Persistent link: https://www.econbiz.de/10001236009
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Qualität im Virtual Banking : Vertriebserfolg durch aktives Kundenzufriedenheitsmanagement
Schüler, Klaus - 2002 - 1. Aufl
Persistent link: https://www.econbiz.de/10001652388
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Bank Customers’ Annotations Regarding Banking Services
Singhal, Parmod Kumar - 2020
The banking services play an important role in the development of the country as increase in the banking services led overall growth of the economy. Generally customers have different opinion about the banking services offered by their banks. In this study the T-test, Mean, Standard deviation...
Persistent link: https://www.econbiz.de/10012828271
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Marketing bank services to youth in China
Chan, Kara; Tsang, Lennon; Chen, Jie - In: Young consumers : insight and ideas for responsible … 18 (2017) 3, pp. 278-289
Persistent link: https://www.econbiz.de/10011786185
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Impact of quality of unfamiliar shopping app on initial trust formation : a moderated mediation of risk attitude
Patel, Vipul; Pandit, Richa - In: Vision : the journal of business perspective 26 (2022) 4, pp. 441-453
Persistent link: https://www.econbiz.de/10014229666
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Advancing a participatory approach for youth risk behavior : foundations, distinctions, and research directions
Mason, Marlys J.; Tanner, John F.; Piacentini, Maria; … - In: Journal of business research : JBR 66 (2013) 8, pp. 1235-1241
Persistent link: https://www.econbiz.de/10009756074
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Social marketing in China, Taiwan, Japan and South Korea
Dahl, Stephan - In: Ethical and social marketing in Asia : incorporating …, (pp. 117-130). 2015
Persistent link: https://www.econbiz.de/10011477446
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The effect of service coupons on the consumer trade-offs between price and perceived quality
Kim, Namin; Lee, Moonkyu; Kim, Hae Ryong - In: Journal of promotion management : JPM 14 (2008) 1/2, pp. 59-76
Persistent link: https://www.econbiz.de/10003810653