Uusitalo, Olavi - In: Journal of business market management : JBM 7 (2014) 2, pp. 354-379
Brand theory has its origins in the consumer product market and is normally considered in relation to big business. An … established brand enables customers to save time by guaranteeing the level of quality, reducing purchasing risk and simplifying …, especially within small and medium enterprises (SMEs). Loyalty to a product brand can tie the customer to a supplier. In this …