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Good barrels yield healthy apples : organizational ethics as a mechanism for mitigating work-related stress and promoting employee well-being
Schwepker, Charles H. <Jr.>; Valentine, Sean R.; … - In: Journal of business ethics : JBE 174 (2021) 1, pp. 143-159
Persistent link: https://www.econbiz.de/10012655490
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Ethical leadership and employee success : examining the roles of psychological empowerment and emotional exhaustion
Dust, Scott B.; Resick, Christian J.; Margolis, Jaclyn A.; … - In: The leadership quarterly : LQ ; an international … 29 (2018) 5, pp. 570-583
Persistent link: https://www.econbiz.de/10011930239
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Exploring service employees' involvement in value co-creation : dimensions, antecedents and consequences
Xu, Hangjun; Tang, Chuanyi; Guo, Lin - In: The journal of services marketing 37 (2023) 5, pp. 650-670
Persistent link: https://www.econbiz.de/10014276940
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Empowerment and role stress in the human interface between the firm and its markets
Sood, Aarti; Lings, Ian - In: International journal of services technology and management 14 (2010) 2/3, pp. 233-249
Persistent link: https://www.econbiz.de/10003997676
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How can stressed employees deliver better customer service? : the underlying self-regulation depletion mechanism
Chan, Kimmy Wa; Wan, Echo Wen - In: Journal of marketing 76 (2012) 1, pp. 119-137
Persistent link: https://www.econbiz.de/10009729585
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Half full or half empty : the role of optimism in boundary-spanning positions
Crosno, Jody L.; Rinaldo, Shannon B.; Black, Hulda G.; … - In: Journal of service research : JSR 11 (2008/09) 3, pp. 295-309
Persistent link: https://www.econbiz.de/10003804817
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Do personal resources mediate the effect of perceived organizational support on emotional exhaustion and job outcomes?
Karatepe, Osman M. - In: International journal of contemporary hospitality management 27 (2015) 1, pp. 4-26
Persistent link: https://www.econbiz.de/10010516553
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The mediating effect of stress reduction on ethical climate and job satisfaction among Gen Y employees in the private sector
Amer Hamzah Jantan; Nushrat Islam, Sabrina; Abdullah; … - In: International journal of productivity and quality … 34 (2021) 4, pp. 445-467
Persistent link: https://www.econbiz.de/10013093157
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The role of coping in salespeople’s satisfaction and its effect on salespeople’s ethics
Srivastava, Rajesh V. - In: Business ethics and leadership : BEL 3 (2019) 1, pp. 118-123
Persistent link: https://www.econbiz.de/10012054688
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How workload impacts the employee performance and how work stress acts as a mediating variable in shoes manufacturing company
Herdiana, Rizky Praditiya; Sary, Fetty Poerwita - 2023
Persistent link: https://www.econbiz.de/10014327474