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Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa; Liu, Hsiou-hsiang; Chang, Feng-hsiang - In: International journal of hospitality management 35 (2013), pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
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Luxury marketing : the influences of psychological and demographic characteristics on attitudes toward luxury restaurants
Lee, Jee Hye; Hwang, Johye - In: International journal of hospitality management 30 (2011) 3, pp. 658-669
Persistent link: https://www.econbiz.de/10009130544
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Segmenting female consumers : high-involvement personal services
Milfelner, Borut; Vidergar Kikel, Tanja; Mumel, Damijan; … - In: International journal of retail & distribution management 45 (2017) 5, pp. 485-497
Persistent link: https://www.econbiz.de/10011706968
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Sexual orientation identity matters : lesbian, gay, and bi-sexual customers’ perceptions of service encounters
Ro, Heejung - In: Journal of hospitality marketing & management 32 (2023) 1, pp. 75-94
Persistent link: https://www.econbiz.de/10013545807
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Touristen im Museumspublikum : Befunde empirischer Untersuchungen aus Museumsperspektive
Klein, Hans-Joachim; Wegner, Nora - In: Museen und Tourismus : wie man Tourismusmarketing …, (pp. 85-109). 2010
Persistent link: https://www.econbiz.de/10003945620
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Creating sustainable practice in a museum context : adopting service-centricity in non-profit museums
Alcaraz, Celeste; Hume, Margee; Sullivan Mort, Gillian - In: Australasian marketing journal 17 (2009) 4, pp. 219-225
Persistent link: https://www.econbiz.de/10003901766
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Perceived quality, visitor satisfaction and conative loyalty in South African heritage museums
Radder, Laetitia; Han, Xiliang - In: International business and economics research journal 12 (2013) 10, pp. 1261-1272
Persistent link: https://www.econbiz.de/10010200665
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To technovate or not to technovate? : examining the inter-relationship of consumer technology, museum service quality, museum value, and repurchase intent
Hume, Margee - In: Journal of nonprofit & public sector marketing 27 (2015) 2, pp. 155-182
Persistent link: https://www.econbiz.de/10011296039
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Reference effects and customer engagement in a museum visit
Siu, Noel Yee-Man; Zhang, Tracy Junfeng; Kwan, Ho Yan - In: International journal of contemporary hospitality management 34 (2022) 2, pp. 482-508
Persistent link: https://www.econbiz.de/10013164473
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The role of atmosphere in Italian museums : effects on brand perceptions and visitor behavioral intentions
Piancatelli, Chiara; Massi, Marta; Vocino, Andrea - In: Journal of strategic marketing 29 (2021) 6, pp. 546-566
Persistent link: https://www.econbiz.de/10012588444