Relevanz der Rezipientenforschung im Medien-Sportbereich -- Grundlagen des Medien-Sport-Komplexes -- Analyse der Literatur zum Medien-Sport-Komplex -- Modell zur Erkl#x00E4;rung der Wirkung von Einflussfaktoren auf Einstellung und Sehabsicht gegen#x00FC;ber unterschiedlichen Medien Sport-Formaten --...

This fascinating book covers all the recent developments in conjoint analysis. Leading scientists present different aspects of the theory and applications of this technique. A wide variety of models, techniques, and applications are discussed, including normative models that maximize return,...

1 An Introduction to Quality, Satisfaction, and Retention-Implications for the Automotive Industry -- 2 Linking Satisfaction to Design-A Key to Success for Volvo -- 3 Improved Customer Satisfaction Is Volvo Priority -- 4 Design of Lines as a Product-Policy Variant to Retain Customers in the...

The book covers all recent developments in Conjoint Analysis. Leading scientists present theory and applications of this technique. In short, the following models, techniques, and applications are discussed: normative models that maximize return, extension of choice-based conjoint simulations,...

Bei der Gestaltung neuer Produkte gewinnt die Verknüpfung von Marken im Sinne einer Allianz in jüngster Zeit an Bedeutung. Während die Erfolgsaussichten von Markenallianzen aus Kundenperspektive bereits vereinzelt erörtert und empirisch überprüft wurden, liegt bislang keine Studie vor, die...

An approach for capturing unobserved customer heterogeneity in structural equation modeling is proposed based on partial least squares. The method uses a modified finite-mixture distribution approach. An empirical analysis using quality, customer satisfaction and loyalty data for convenience...

This research examines how two prepurchase stages of the buyer decision process-information search and alternative evaluation-and two postpurchase stages-evaluation of product and service attributes-influence buyer regret. The study extends prior consequences of regret to include purchase...