Narrow search
Showing 121 - 130 of 27,862
Cover Image
Sources and dimensions of trust in service relationships
Johnson, Devon S.; Grayson, Kent - 1998
Persistent link: https://www.econbiz.de/10004564187
Cover Image
Euro-Service-Business : wie Unternehmen mit intelligenten Dienstleistungen wachsen
Batz, Manfred; Andreschak, Heike - 1998
Persistent link: https://www.econbiz.de/10004566920
Cover Image
Preis- und Kostenmanagement von Dienstleistungen im Business-to-Business-Bereich
Paul, Michael - 1998
Persistent link: https://www.econbiz.de/10004567128
Cover Image
Essentials of services marketing
Hoffman, Kenneth Douglas; Bateson, John E. G. - 1997
Persistent link: https://www.econbiz.de/10004327846
Cover Image
Kundupplevd kvalitet i tjänsteverksamheter : en analys och kritik av den företagsekonomiska dialogen
Lindquist, Hans; Persson, Jan E. - 1997
Persistent link: https://www.econbiz.de/10004328995
Cover Image
The service profit chain : how leading companies link profit and growth to loyalty, satisfaction, and value
Heskett, James L.; Sasser, William Earl; Schlesinger, … - 1997
Persistent link: https://www.econbiz.de/10004332225
Cover Image
Handbuch Dienstleistungs-Marketing
Meyer, Anton (contributor)
Persistent link: https://www.econbiz.de/10004332253
Cover Image
Contemporary services marketing management : a reader
Gabbott, Mark (contributor) - 1997
Persistent link: https://www.econbiz.de/10004336054
Cover Image
The marketing of services : a total approach to achieving competitive advantage
Irons, Ken - 1997
Persistent link: https://www.econbiz.de/10004337395
Cover Image
Special issue: Service marketing
Bitner, Mary Jo (contributor)
Persistent link: https://www.econbiz.de/10004338155