Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Service operations management
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Production management
13
Prozessmanagement
13
Produktionswirtschaft
12
Business process management
11
Operations Management
10
Dienstleistung
8
Dienstleistungsmanagement
7
Service management
7
Lehrbuch
6
Management
6
Theorie
6
Theory
6
Banks and banking
5
Dienstleistungssektor
5
Foreign - United States
5
Operations management
5
Customers
4
Großbritannien
4
Service industry
4
Service quality
4
United Kingdom
4
Willingness to pay
4
Choice modeling
3
Customer satisfaction
3
Financial services
3
Lieferkette
3
Management. Industrial Management
3
Service industries
3
Service operations
3
Supply chain
3
USA
3
United States
3
Valuation
3
Automotive industry
2
Benefit transfer
2
Benefits transfer
2
Betriebliches Informationssystem
2
Business intelligence system
2
Choice experiment
2
Complaint management
2
more ...
less ...
Online availability
All
Undetermined
39
Free
20
Type of publication
All
Article
136
Book / Working Paper
37
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
research-article
14
Lehrbuch
12
Textbook
11
Aufsatz im Buch
10
Book section
10
review-article
4
Bibliografie
2
Case study
2
Fallstudie
2
Report
2
review
2
Accompanied by computer file
1
Elektronischer Datenträger als Beilage
1
Glossar enthalten
1
Glossary included
1
Graue Literatur
1
Handbook
1
Handbuch
1
Konferenzschrift
1
Non-commercial literature
1
Reprint
1
case-report
1
conceptual-paper
1
non-article
1
viewpoint
1
more ...
less ...
Language
All
Undetermined
93
English
80
Author
All
Johnston, Robert
150
Clark, Graham
21
Slack, Nigel
17
Chambers, Stuart
11
Johnston, Robert B.
11
Staughton, Roy
8
Pongatichat, Panupak
7
Mattsson, Jan
6
Brandon-Jones, Alistair
5
Fitzgerald, Lin
5
Michel, Stefan
5
Millett, Bruce
5
Wirtz, Jochen
4
Armistead, Colin
3
Betts, Alan
3
Bowen, David
3
Brignall, Stan
3
Cunliffe, Melissa
3
Heracleous, Loizos
3
Jones, Peter
3
Kong, Xiangyu
3
Radnor, Zoe
3
Rahim, Md. Mahbubur
3
Reimers, Kai
3
Shanks, Graeme
3
Shulver, Michael
3
Armistead, Colin G.
2
Baatar, Davaatseren
2
Boland, Natashia
2
Cater, Douglass
2
Chadee, Doren
2
Chicksand, Daniel
2
Croom, Simon
2
Curry jr., M. K.
2
Davis, Bertram H.
2
Edvardsson, Bo
2
Enquist, Bo
2
Fern, Adrian
2
Flanagan, Paul
2
Geraldi, Joana
2
more ...
less ...
Institution
All
Institute of Transportation Studies (ITS), University of California-Davis
3
Federal Reserve Bank of San Francisco
1
Institute for Transportation Studies (ITS), University of California-Berkeley
1
London Business School
1
Published in...
All
International Journal of Operations & Production Management
13
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
FRBSF Economic Letter
8
Managing service quality : MSQ ; an international journal
8
International journal of service industry management : IJSIM
7
Environmental & Resource Economics
6
The service industries journal
6
The international journal of productivity and performance management : IJPPM
4
Institute of Transportation Studies, Working Paper Series
3
Always learning
2
Business strategy review
2
Economic Review
2
INFORMS journal on computing : JOC
2
Information systems and e-business management : ISeB
2
International Journal of Productivity and Performance Management
2
Journal of Service Management
2
Journal of service management
2
Service business : an international journal
2
The International economy : the magazine of international economic policy
2
The Service Industries Journal
2
The future academic community; continuity and change
2
The journal of supply chain management : a global review of purchasing and supply
2
Business performance measurement : unifying theories and integrating practice
1
Commerce, complexity, and evolution : topics in economics, finance, marketing, and management ; proceedings of the Twelfth International Symposium in Economic Theory and Econometrics
1
Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
1
Debates on the measurement of global poverty
1
E-collaboration technologies and organizational performance : current and future trends
1
East African economics review : the journal of the Economics Club of Kenya and the Uganda Economics Society
1
Electronic commerce research
1
Electronic markets : the international journal on networked business
1
Entrepreneurship & Regional Development
1
Entrepreneurship and regional development : an international journal
1
European Business Review
1
European polymers paint colour journal : raw materials and additives for paint, plastics, printing ink, adhesives and allied industries
1
Indicator systems for political, economic, and social analysis
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information systems research : ISR
1
Institute of Transportation Studies, Research Reports, Working Papers, Proceedings
1
Inter-organizational information systems and business management : theories for researchers
1
International Journal of Bank Marketing
1
more ...
less ...
Source
All
OLC EcoSci
52
ECONIS (ZBW)
47
RePEc
29
Other ZBW resources
24
USB Cologne (EcoSocSci)
14
BASE
7
Showing
1
-
10
of
173
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
;
Shulver, Michael
-
2012
-
4. ed.
Persistent link: https://www.econbiz.de/10009532314
Saved in:
2
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2008
-
3. ed.
Persistent link: https://www.econbiz.de/10003654923
Saved in:
3
Service operations management : improving service delivery
Johnston, Robert
-
2005
-
2. ed
Persistent link: https://www.econbiz.de/10002404900
Saved in:
4
Service operations management
Johnston, R.
;
Johnston, Robert
;
Clark, Graham
-
2001
-
1. publ.
Persistent link: https://www.econbiz.de/10001598093
Saved in:
5
Service operations management
Johnston, Robert
;
Shulver, Michael
;
Slack, Nigel
; …
-
2021
-
Fifth edition
Persistent link: https://www.econbiz.de/10012315196
Saved in:
6
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2005
-
2. ed.
Persistent link: https://www.econbiz.de/10004823593
Saved in:
7
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
-
2008
-
3. ed.
Persistent link: https://www.econbiz.de/10004910964
Saved in:
8
Service operations management : improving service delivery
Johnston, Robert
;
Clark, Graham
;
Shulver, Michael
-
2012
-
4. ed.
Persistent link: https://www.econbiz.de/10009528614
Saved in:
9
The food canning industry in East Africa
Clark, Graham
- In:
East African economics review : the journal of the …
5
(
1958/59
),
pp. 69-73
Persistent link: https://www.econbiz.de/10002009548
Saved in:
10
Singapour :- Singapore ;- Singapur
Clark, Graham
-
1985
Persistent link: https://www.econbiz.de/10002009568
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
