Narrow search
Showing 1 - 10 of 52,124
Cover Image
Bedingungen und Folgen der Kundenorientierung im persönlichen Verkauf
Horsmann, Claes - 2005 - 1. Aufl.
Persistent link: https://www.econbiz.de/10003042102
Cover Image
Ideal versus actual number of sales calls : an application of disconfirmation theory
Hamwi, G. Alexander; Rutherford, Brian N.; Barksdale, … - In: The journal of personal selling & sales management : JPSSM 33 (2013) 3, pp. 307-318
Persistent link: https://www.econbiz.de/10009776491
Cover Image
Neustart Bankberatung : mit Apps zur Performance im Kundendialog
Pfersich, Kai - 2014 - 2. Aufl.
Persistent link: https://www.econbiz.de/10010340406
Cover Image
Multi-channel retailing and customer satisfaction : implications for e-CRM
Warrington, Patricia T.; Gangstad, Elizabeth; Feinberg, … - In: Contemporary research in e-branding, (pp. 280-291). 2009
Persistent link: https://www.econbiz.de/10003778273
Cover Image
Creating consumer durable retailer customer loyalty through order fulfillment service operations
Davis-Sramek, Beth; Mentzer, John T.; Stank, Theodore P. - In: Journal of operations management 26 (2008) 6, pp. 781-797
Persistent link: https://www.econbiz.de/10003771807
Cover Image
Logistics service quality and technology investment in retailing
Gil Saura, Irene; Ruiz-Molina, María-Eugenia - In: European retail research 23 (2009) 1, pp. 69-82
Persistent link: https://www.econbiz.de/10003832164
Cover Image
Logistic service quality and technology : a comparison between supplier-retailer and retailer-consumer relationships
Gil Saura, Irene; Ruiz Molina, Maria Eugenia; Servera … - In: The international review of retail, distribution and … 18 (2008) 5, pp. 495-510
Persistent link: https://www.econbiz.de/10003806239
Cover Image
Information and communication technology in retailing : a cross-industry comparison
Gil Saura, Irene; Berenguer Contrí, Gloria; … - In: Journal of retailing and consumer services 16 (2009) 3, pp. 232-238
Persistent link: https://www.econbiz.de/10003852544
Cover Image
Retail store branding in Turkey : its effect on perceived quality, satisfaction and loyalty
Gürbüz, Esen - In: EuroMed journal of business 3 (2008) 3, pp. 286-304
Persistent link: https://www.econbiz.de/10003930252
Cover Image
Managing consumer complaints : differences and similarities among heterogeneous retailers
Hansen, Torben; Wilke, Ricky; Zaichkowsky, Judith Lynne - In: International journal of retail & distribution management 38 (2010) 1, pp. 6-23
Persistent link: https://www.econbiz.de/10003940588