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103
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101
Kumar, V.
97
Tomczak, Torsten
91
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83
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83
Ahlert, Dieter
80
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73
Burmann, Christoph
72
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72
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72
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70
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66
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65
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64
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61
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60
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60
Stauss, Bernd
60
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59
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58
Han, Heesup
54
Albers, Sönke
52
Hollebeek, Linda D.
51
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49
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49
Reinecke, Sven
49
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46
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International journal of hospitality management
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172
Journal of the Academy of Marketing Science
171
International journal of electronic customer relationship management : IJECRM
144
Journal of marketing
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International journal of contemporary hospitality management
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Journal of travel and tourism marketing
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Journal of hospitality marketing & management
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Tourism management : research, policies, practice
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Asia Pacific journal of marketing and logistics
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essentials
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95
Services marketing quarterly
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87
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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BASE
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51781
How cool brands stay hot : branding to generation Y
Van den Bergh, Joeri
;
Behrer, Mattias
-
2011
Persistent link: https://www.econbiz.de/10008841274
Saved in:
51782
Variety-induced complexity in mass customization : concepts and management
Abdelkafi, Nizar
-
2008
Persistent link: https://www.econbiz.de/10003684441
Saved in:
51783
The power of two : how smart companies create win-win customer-supplied partnerships that outperform the competition
Cordon, Carlos
;
Vollmann, Thomas E.
-
2008
-
1. publ.
Persistent link: https://www.econbiz.de/10003688833
Saved in:
51784
Integrating customers into industrial product innovation : lessons from extreme programming
Sandmeier, Patricia
-
2006
Persistent link: https://www.econbiz.de/10003389275
Saved in:
51785
QM-Methoden in der Praxis : Beschwerde- und Reklamationsmanagement
Stausberg, Michael
(
contributor
)
-
2007
-
Stand: Juli 2007
Persistent link: https://www.econbiz.de/10003512941
Saved in:
51786
Customer experience : emerging trends and new insights
Shaw, Colin
;
Dibeehi, Qaalfa
;
Walden, Steven
-
2010
Persistent link: https://www.econbiz.de/10008655349
Saved in:
51787
Management von Industriedienstleistern : Herausforderungen, Konzepte, Beispiele
Seeger, Kerstin
(
ed.
)
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003926965
Saved in:
51788
Dynamic supply chains : delivering value through people
Gattorna, John
-
2010
-
2. ed.
Persistent link: https://www.econbiz.de/10008658147
Saved in:
51789
Aging society and its implications for services marketing : approaches in hospitality, tourism and transport
Bornemeyer, Claudia
(
contributor
); …
-
2011
Persistent link: https://www.econbiz.de/10008990630
Saved in:
51790
Customer portfolio management : an application to private wealth management
Zaum, Christian
-
2011
Persistent link: https://www.econbiz.de/10009546144
Saved in:
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