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Price discrimination through online couponing : impact on likelihood of purchase and profitability

Shor, Mikhael; Oliver, Richard L. - In: Journal of economic psychology : research in economic … 27 (2006) 3, pp. 423-440

Persistent link: https://www.econbiz.de/10003328521

Modeling entrepreneurial action choice : from intent through rhetoric to action

Black, Janice A.; Oliver, Richard L.; Paris, Lori D. - In: Enhancing competences for competitive advantage, (pp. 201-233). 2010

Persistent link: https://www.econbiz.de/10003976983

Determinants and consequences of role conflict and ambiguidity among retail sales managers

Oliver, Richard L.; Brief, Arthur P. - In: Journal of retailing 53 (1977/78) 4, pp. 47-58

Persistent link: https://www.econbiz.de/10002586640

Equity and disconfirmation perceptions as influences on merchant and product satisfaction

Oliver, Richard L. - In: Journal of consumer research : JCR ; an … 16 (1989) 3, pp. 372-383

Persistent link: https://www.econbiz.de/10001098561

Perspectives on behavior-based versus outcome-based salesforce control systems

Anderson, Erin - In: Journal of marketing 51 (1987) 4, pp. 76-88

Persistent link: https://www.econbiz.de/10001052726

Crossover effects in the theory of reasoned action : a moderating influence attempt

Oliver, Richard L. - In: Journal of consumer research : JCR ; an … 12 (1985) 3, pp. 324-340

Persistent link: https://www.econbiz.de/10001019287

The role of public and private complaining in satisfaction with problem resolution

Bearden, William O. - In: Journal of consumer affairs : official publication of … 19 (1985) 2, pp. 222-240

Persistent link: https://www.econbiz.de/10001020612

Disconfirmation processes and consumer evaluations in product usage

Oliver, Richard L. - In: Journal of business research : JBR 13 (1985) 3, pp. 235-246

Persistent link: https://www.econbiz.de/10001021718

A framework for the formation and structure of consumer expectations : review and propositions

Oliver, Richard L. - In: Journal of economic psychology : research in economic … 8 (1987) 4, pp. 469-499

Persistent link: https://www.econbiz.de/10001043160

Response Determinants in Satisfaction Judgments

Oliver, Richard L. - 2016

The effects of five determinants of satisfaction are tested as well as individual differences in satisfaction formation. Manipulations of attribution, expectancy, performance, disconfirmation, and equity are written into stock market trading scenarios in a full factorial design. Results show...

Persistent link: https://www.econbiz.de/10012991393

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