Lindgreen, Adam; Davis, Robert; Brodie, Roderick J.; … - In: International Journal of Bank Marketing 18 (2000) 6, pp. 294-308
Over the last decade, considerable emphasis has been placed on the importance of relationship marketing. The re‐orientation of marketing has been at the expense of the traditional approach to marketing, that is transaction marketing (the “4Ps”). However, others conclude that transactional...