Call centres are growing rapidly and are receiving attention from politicians, policy makers and academics. While most of the latter focus on work relations, notably patterns of control and surveillance, this paper explores the role of recruitment, selection and training in the shaping call...

In recent years, in Scotland, there has been significant policy and academic interest in community ownership and in renewable energy. This paper draws these two together and investigates the economic and social impact of community ownership of renewable energy projects. The researchers gained...