//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
THE CUSTOMER - Getting the Mos...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Beziehungsmarketing
105
Relationship marketing
105
Consumer behaviour
59
Konsumentenverhalten
59
Marketing management
47
Marketingmanagement
47
Kundenwert
46
Customer value
43
Theorie
31
Theory
31
Firm performance
28
USA
27
United States
27
Unternehmenserfolg
26
Marketing
25
Marktforschung
24
Brand management
23
Markenführung
23
Indien
22
Einzelhandel
21
India
21
Retail trade
21
Market research
18
Lieferantenmanagement
17
Marketingforschung
17
Supplier relationship management
17
B-to-B-Marketing
16
Business-to-business marketing
16
Marketing theory
16
Marketingtheorie
16
Brand image
15
Customer integration
15
Customer satisfaction
15
Kundenintegration
15
Kundenzufriedenheit
15
Markenimage
15
Measurement
15
Messung
15
International marketing
14
Internationales Marketing
14
more ...
less ...
Online availability
All
Undetermined
193
Free
24
Type of publication
All
Article
441
Book / Working Paper
99
Type of publication (narrower categories)
All
Article in journal
237
Aufsatz in Zeitschrift
237
Aufsatz im Buch
38
Book section
38
Working Paper
17
Arbeitspapier
16
Lehrbuch
16
Graue Literatur
14
Non-commercial literature
14
Festschrift
11
Textbook
9
Collection of articles of several authors
7
Sammelwerk
7
Aufsatzsammlung
6
Case study
5
Fallstudie
5
Glossar enthalten
5
Glossary included
5
Collection of articles written by one author
2
Hochschulschrift
2
Sammlung
2
research-article
2
Bibliografie
1
Bibliographie
1
CD-ROM, DVD
1
Dissertation u.a. Prüfungsschriften
1
Einführung
1
Handbook
1
Handbuch
1
Lehrmittel
1
Mehrbändiges Werk
1
Multi-volume publication
1
Reprint
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
370
Undetermined
142
German
27
French
1
Author
All
Kumar, V.
374
Reinartz, Werner J.
84
Venkatesan, Rajkumar
36
Thomas, Jacquelyn S.
31
Kumar, Vikas
27
Kumar, Vimal
25
Leone, Robert P.
25
Shah, Denish
21
Reinartz, Werner
20
Aaker, David A.
16
Day, George S.
16
Petersen, J. Andrew
15
Krafft, Manfred
13
Rajan, Bharath
13
Verma, Pratima
12
Mittal, Ankesh
11
Sharma, Amalesh
11
Sheth, Jagdish N.
11
Kumar, Subodha
10
Wichmann, Julian R. K.
10
Gupta, Shaphali
9
Wiegand, Nico
9
Pancras, Joseph
8
Reimann, Martin
8
Schilke, Oliver
8
Sriram, S.
8
Hoyer, Wayne D.
7
Pansari, Anita
7
Sunder, Sarang
7
Chan, F.T.S.
6
Ganesh, Jaishankar
6
George, Morris
6
Petersen, J.Andrew
6
Ramani, Girish
6
Saboo, Alok R.
6
Srivastava, Rajendra Krishan
6
Blattberg, Robert C.
5
Bohling, Timothy
5
Chintagunta, Pradeep K.
5
Käuferle, Monika
5
more ...
less ...
Institution
All
INSEAD
2
College of Business, University of Illinois at Urbana-Champaign
1
Deutsche Zentralbibliothek für Wirtschaftswissenschaften - Leibniz-Informationszentrum Wirtschaft (ZBW)
1
Industry Canada, Government of Canada
1
Springer-Verlag GmbH
1
Published in...
All
Journal of marketing
47
Journal of the Academy of Marketing Science
33
Journal of retailing
28
Journal of marketing research : JMR
24
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
18
Harvard-Business-Manager : das Wissen der Besten
15
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
15
International journal of forecasting
11
Journal of international marketing
11
Legends in marketing
11
Production and Operations Management
11
International journal of production research : American Institute of Industrial Engineers ; Society of Manufacturing Engineers
10
Journal of business research : JBR
10
MSI reports : working paper series
10
Faculty & research / Insead : working paper series
9
Industrial marketing management : the international journal for industrial and high-tech firms
9
Harvard business review : HBR
7
International Journal of Forecasting
7
Marketing Science
6
Marketing research : a magazine of management and applications
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
5
MIT sloan management review
5
Handbook of research on customer equity in marketing
4
Homo oeconomicus
4
Journal of Business Research
4
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
4
Review of marketing research
4
SpringerLink / Bücher
4
International journal of procurement management
3
Journal of creating value
3
Journal of service research : JSR
3
Journal of world business : JWB
3
Total quality management & business excellence
3
Benchmarking : an international journal
2
Customer engagement marketing
2
Essays in marketing strategy : the role of customer integration, marketing metrics, and advertising effectiveness
2
Essays in retail strategy : the case of unplanned buying and exclusively branded products
2
European Journal of Operational Research
2
European journal of operational research : EJOR
2
German working papers in law and economics
2
more ...
less ...
Source
All
ECONIS (ZBW)
362
OLC EcoSci
114
RePEc
34
Other ZBW resources
16
USB Cologne (EcoSocSci)
12
USB Cologne (business full texts)
1
EconStor
1
more ...
less ...
Showing
111
-
120
of
540
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
111
The Customer Relationship Management Process: Its Measurement and Impact on Performance
Reinartz, Werner
;
Krafft, Manfred
;
Hoyer, Wayne D.
- In:
Journal of marketing research : JMR
41
(
2004
)
3
,
pp. 293-305
Persistent link: https://www.econbiz.de/10006645657
Saved in:
112
An empirical comparison of the efficacy of covariance-based and variance-based SEM
Reinartz, Werner
;
Haenlein, Michael
;
Henseler, Jörg
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
4
,
pp. 332-344
Persistent link: https://www.econbiz.de/10008324623
Saved in:
113
Determinants of the variety of routes to market
Jindal, Rupinder P.
;
Reinartz, Werner
;
Krafft, Manfred
; …
- In:
International journal of research in marketing : IJRM ; …
24
(
2007
)
1
,
pp. 17-30
Persistent link: https://www.econbiz.de/10007607160
Saved in:
114
BITTE NICHT ABSEITIG! MARKETING: Preisgekrönte Werber garantieren den Kunden noch keine erfolgreiche Kampagne.
Reinartz, Werner
;
Saffert, Peter
- In:
Harvard-Business-Manager : das Wissen der Besten
34
(
2012
)
10
,
pp. 12-16
Persistent link: https://www.econbiz.de/10010024680
Saved in:
115
GEFÄHRLICHE IGNORANZ - KOMMENTAR: Den wenigsten Unternehmen ist es gelungen, ihre Distributionskanäle zu verzahnen.
Reinartz, Werner
- In:
Harvard-Business-Manager : das Wissen der Besten
35
(
2013
)
8
,
pp. 106-108
Persistent link: https://www.econbiz.de/10010155910
Saved in:
116
How to Sell Services More Profitably - Developing value-added services once your products have become commodities makes sense. But there are pitfalls in the process, as some leadin...
Reinartz, Werner
;
Ulaga, Wolfgang
- In:
Harvard business review : HBR
(
2008
),
pp. 90-97
Persistent link: https://www.econbiz.de/10008058985
Saved in:
117
An empirical comparison of the efficacy of covariance-based and variance-based SEM
Reinartz, Werner
;
Haenlein, Michael
;
Henseler, Jörg
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
4
,
pp. 332-345
Persistent link: https://www.econbiz.de/10008882310
Saved in:
118
Eine eigene Plattform für ihre Marke
Wichmann, Julian R. K.
;
Wiegand, Nico
;
Reinartz, Werner J.
- In:
Harvard-Business-Manager : das Wissen der Besten
45
(
2023
)
1
,
pp. 34-43
Persistent link: https://www.econbiz.de/10013499398
Saved in:
119
Propelling international marketing research with geospatial data
Wichmann, Julian R. K.
;
Scholdra, Thomas P.
;
Reinartz, …
- In:
Journal of international marketing
31
(
2023
)
2
,
pp. 82-102
Persistent link: https://www.econbiz.de/10014294052
Saved in:
120
The managerial relevance of marketing science : properties and genesis
Wiegand, Nico
;
Becker, Maren
;
Imschloß, Monika
; …
- In:
International journal of research in marketing : IJRM ; …
40
(
2023
)
4
,
pp. 801-822
Persistent link: https://www.econbiz.de/10014451281
Saved in:
First
Prev
8
9
10
11
12
13
14
15
16
17
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->