Cheung, Man Lai; Pires, Guilherme D.; Rosenberger III, … - In: Marketing Intelligence & Planning 39 (2020) 3, pp. 361-376
Purpose: This study aims to examine the impact of social media marketing (SMM) efforts, including entertainment, customisation, interaction and trendiness via WeChat, on consumers' online brand-related activities (COBRAs) and their related outcomes, including on-going search behaviour and...