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Improving well-being via adaptive reuse : transformative repurposed service organizations
Rosenbaum, Mark; Kim, Kawon Kathy; Contreras Ramirez, … - In: The service industries journal 41 (2021) 3/4, pp. 223-247
Persistent link: https://www.econbiz.de/10012483670
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The benefits and pitfalls of contemporary pop-up shops
Rosenbaum, Mark; Edwards, Karen; Contreras Ramirez, Germán - In: Business horizons 64 (2021) 1, pp. 93-106
Persistent link: https://www.econbiz.de/10012494570
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Retailing and consumer services at a tipping point : New conceptual frameworks and theoretical models
Paul, Justin; Rosenbaum, Mark - In: Journal of retailing and consumer services 54 (2020), pp. 1-4
Persistent link: https://www.econbiz.de/10012238301
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Special issue: retailing and consumer services at a tipping point : conceptual frameworks and theoretical models
Paul, Justin (ed.); Rosenbaum, Mark (ed.) - 2020
Persistent link: https://www.econbiz.de/10012238483
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Transformative service research : thoughts, perspectives, and research directions
Rosenbaum, Mark S.; Edwards, Karen; Contreras Ramírez, … - In: The Routledge handbook of service research insights and …, (pp. 424-442). 2020
Persistent link: https://www.econbiz.de/10012238689
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Street harassment is marketplace discrimination : the impact of street harassment on young female consumers' marketplace experiences
Rosenbaum, Mark; Edwards, Karen; Malla, Binayak; … - In: Journal of retailing and consumer services 57 (2020), pp. 1-10
Persistent link: https://www.econbiz.de/10012305335
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Therapeutic servicescapes : restorative and relational resources in service settings
Rosenbaum, Mark S.; Friman, Margareta; Contreras … - In: Journal of retailing and consumer services 55 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012268821
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The relationship between exchanged resources and loyalty intentions
Friman, Margareta; Rosenbaum, Mark S.; Otterbring, Tobias - In: The service industries journal 40 (2020) 11/12, pp. 846-865
Persistent link: https://www.econbiz.de/10012260357
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"I'll wait for him" : understanding when female shoppers prefer working with gay male sales associates
Rosenbaum, Mark S.; Russell, Eric M.; Russell-Bennett, … - In: Journal of retailing and consumer services 36 (2017), pp. 172-179
Persistent link: https://www.econbiz.de/10011697986
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Disparate satisfaction scores? Consider your customer's country-of-origin : a case study
Seger-Guttmann, Tali; Vilnai-Yavetz, Iris; Rosenbaum, … - In: The international review of retail, distribution and … 27 (2017) 2, pp. 189-206
Persistent link: https://www.econbiz.de/10011704063