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Trust in interorganizational relationships : a meta-analytic integration

Zhong, Weiguo; Su, Chenting; Peng, Jisheng; Yang, Zhilin - In: Journal of management : JOM 43 (2017) 4, pp. 1050-1075

Persistent link: https://www.econbiz.de/10011671731

The effect of cultural differences on the relationship between contract governance and opportunism

Wang, Tao; Han, Linhao; Yang, Zhilin; Jia, Yu - In: European journal of marketing 57 (2023) 11, pp. 2974-3004

Persistent link: https://www.econbiz.de/10014448600

Which privacy policy works, privacy assurance or personalization declaration? : an investigation of privacy policies and privacy concerns

Zeng, Fue; Ye, Qing; Yang, Zhilin; Li, Jing; Song, Yiping - In: Journal of business ethics : JBE 176 (2022) 4, pp. 781-798

Persistent link: https://www.econbiz.de/10013170934

Perceived power and smile intensity in service encounters

Yao, Qi; Wan, Qiuyan; Li, Shihao; Zhou, Wenkai; Yang, Zhilin - In: Marketing intelligence & planning 40 (2022) 3, pp. 372-387

Persistent link: https://www.econbiz.de/10013172969

How human-chatbot interaction impairs charitable giving : the role of moral judgment

Zhou, Yuanyuan; Fei, Zhuoying; He, Yuanqiong; Yang, Zhilin - In: Journal of business ethics : JBE 178 (2022) 3, pp. 849-865

Interactions between human beings and chatbots are gradually becoming part of our everyday social lives. It is still unclear how human-chatbot interactions (HCIs), compared to human-human interactions (HHIs), influence individual morality. Building on the dual-process theory of moral judgment, a...

Persistent link: https://www.econbiz.de/10013271549

Subscriptions versus one-off purchases : the impact of fee-charging models on consumer privacy concerns

Yan, Chenfeng; Yang, Zhilin; Dai, Xin - In: International journal of bank marketing 41 (2023) 4, pp. 835-859

Persistent link: https://www.econbiz.de/10014313499

Performance implications of peer monitoring among suppliers

Hu, Qinfang; Hu, Jing; Yang, Zhilin - In: Asia Pacific journal of marketing and logistics 35 (2023) 7, pp. 1618-1638

Persistent link: https://www.econbiz.de/10014315793

Mass customization : the role of consumer preference measurement, manufacturing flexibility and customer participation

Shi, Jingjing; Huang, Fang; Jia, Fang; Yang, Zhilin; … - In: Asia Pacific journal of marketing and logistics 35 (2023) 6, pp. 1366-1382

Persistent link: https://www.econbiz.de/10014286052

Make the apps stand out : discoverability and perceived value are vital for adoption

Jiang, Ling; Zhou, Wenkai; Ren, Zhuoyi; Yang, Zhilin - In: Journal of research in interactive marketing : … 16 (2022) 4, pp. 494-513

Persistent link: https://www.econbiz.de/10013536252

The power of numbers : an examination of the relationship between numerical cues in online review comments and perceived review helpfulness

Li, Hongliu; Xingyuan, Wang; Wang, Shuyang; Zhou, Wenkai; … - In: Journal of research in interactive marketing : … 17 (2023) 1, pp. 126-139

Persistent link: https://www.econbiz.de/10013536285