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Small-business owners' knowledge and rural tourism establishment performance in Spain
Hernández-Maestro, Rosa M.; Muñoz-Gallego, Pablo A.; … - In: Journal of travel research : a quarterly publication of … 48 (2009/10) 1, pp. 58-77
Persistent link: https://www.econbiz.de/10003891314
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Beyond the Arab Spring : evaluating Libya's long-term tourism prospects
Lafferty, George; Youssef, Jamal - In: Tourism management perspectives : TMP 14 (2015), pp. 55-62
Persistent link: https://www.econbiz.de/10011287013
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Hotelsterne in Zeiten des User Generated Contents
Scheibel, Kristin; Luthe, Markus - In: Kundenorientierung und Kundenservice in der Touristik : …, (pp. 73-86). 2015
Persistent link: https://www.econbiz.de/10011333507
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Essential customer service factors and the segmentation of older visitors within wellness tourism based on hot springs hotels
Chen, Kaung-hwa; Liu, Hsiou-hsiang; Chang, Feng-hsiang - In: International journal of hospitality management 35 (2013), pp. 122-132
Persistent link: https://www.econbiz.de/10010225832
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Investigating the wellness tourism factors in hot spring hotel customer service
Chen, Kaung-hwa; Chang, Feng-hsiang; Wu, Chihkang - In: International journal of contemporary hospitality management 25 (2013) 7, pp. 1092-1114
Persistent link: https://www.econbiz.de/10010194874
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The influence of hotel price on perceived service quality and value in e-tourism : an empirical investigation based on online traveler reviews
Ye, Qiang; Li, Huiying; Wang, Zhisheng; Law, Rob - In: Journal of hospitality & tourism research : JHTR ; the … 38 (2014) 1, pp. 23-39
Persistent link: https://www.econbiz.de/10010252159
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Segmenting networking orientation in the hospitality industry : an empirical research on service bundling
Maggioni, Isabella; Marcoz, Elena Maria; Mauri, Chiara - In: International journal of hospitality management 42 (2014), pp. 192-201
Persistent link: https://www.econbiz.de/10010410731
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Understanding the normative expectations of customers toward Buddhism-themed hotels : a revisit of service quality
Hung, Kam; Wang, Sha; Tang, Chaohua - In: International journal of contemporary hospitality management 27 (2015) 7, pp. 1409-1441
Persistent link: https://www.econbiz.de/10011473834
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Unternehmertum im Tourismus : Führen mit Erneuerungen
Weiermair, Klaus (ed.); Bieger, Thomas (contributor) - 2004
Persistent link: https://www.econbiz.de/10001790317
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Impact Of Service Quality on Customer Satisfaction in Maldives Tourism Industry
Ziyad - 2017
This research attempts to find the impact of service quality on customer satisfaction and retention in Maldives tourism industry. To measure the variables used in the research, a 5-point Likert type questionnaire for performance-only-measure was developed, as in SERVPERF model. A total of 30...
Persistent link: https://www.econbiz.de/10012960218