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Understanding post-adoption behaviors of e-service users in the context of online travel services

Li, Hongxiu; Liu, Yong - In: Information & management : the internat. journal of … 51 (2014) 8, pp. 1043-1052

Persistent link: https://www.econbiz.de/10010466467

Functional quality and hedonic quality : a study of the dimensions of e-service quality in online travel agencies

Bernardo, Merce; Marimon, Frederic; Alonso-Almeida, … - In: Information & management : the internat. journal of … 49 (2012) 7/8, pp. 342-347

Persistent link: https://www.econbiz.de/10009696207

Online travel purchasing : a literature review

Amaro, Suzanne; Duarte, Paulo - In: Journal of travel and tourism marketing 30 (2013) 7/8, pp. 755-785

Persistent link: https://www.econbiz.de/10010246264

Impacts of quality certification on online reviews and pricing strategies in the hospitality industry

Sutherland, Ian; Sim, Youngseok; Lee, Seul Ki - In: International journal of hospitality management 93 (2021), pp. 1-11

Persistent link: https://www.econbiz.de/10012435926

Understanding the WOM behaviour of e-service users : an empirical study in online travel services

Li, Hongxiu; Suomi, Reima - In: International journal of networking and virtual … 16 (2016) 3, pp. 221-235

Persistent link: https://www.econbiz.de/10011654293

An Alternative to Online Travel Agencies for Retention of Hotel Customers

Bonazzi, Riccardo - 2018

This paper describes a service that allows hotels to reduce their dependency form online travel agencies, such as Booking.com or Expedia. Online travel agencies are extremely helpful to increase the number of new reservations of most hotels, but they seem to be less effective for niche hotels...

Persistent link: https://www.econbiz.de/10012908267