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Product and service innovation with customer recognition
Li, Jiaoyang - In: Decision sciences 55 (2024) 1, pp. 17-32
Persistent link: https://www.econbiz.de/10014473255
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The strategic value of high-cost customers
Subramanian, Upender; Raju, Jagmohan Singh; Zhang, Z. John - In: Management science : journal of the Institute for … 60 (2014) 2, pp. 494-507
Persistent link: https://www.econbiz.de/10010258777
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Competitive entry of information goods under quality uncertainty
Zhang, Zan; Nan, Guofang; Li, Minqiang; Tan, Yong - In: Management science : journal of the Institute for … 68 (2022) 4, pp. 2869-2888
Persistent link: https://www.econbiz.de/10013368321
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When to "Fire" Customers: Customer Cost-Based Pricing
Shin, Jiwoong; Sudhir, K.; Yoon, Dae-Hee - In: Management Science 58 (2012) 5, pp. 932-947
The widespread adoption of activity-based costing enables firms to allocate common service costs to each customer, allowing for precise measurement of both the cost to serve a particular customer and the customer's profitability. In this paper, we investigate how pricing strategies based on...
Persistent link: https://www.econbiz.de/10010990510
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Robust dynamic pricing with strategic customers
Chen, Yiwei; Farias, Vivek F. - In: Mathematics of operations research 43 (2018) 4, pp. 1119-1142
Persistent link: https://www.econbiz.de/10011956916
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Benefits of customer loyalty in markets with endogenous search costs
Kuksov, Dmitri; Zia, Mohammad - In: Management science : journal of the Institute for … 67 (2021) 4, pp. 2171-2190
Persistent link: https://www.econbiz.de/10012522172
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Competing with copycats when customers are strategic
Pun, Hubert; DeYong, Gregory D. - In: Manufacturing & service operations management : M & SOM 19 (2017) 3, pp. 403-418
Persistent link: https://www.econbiz.de/10011738558
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Behavior-based advertising
Shen, Qiaowei; Villas-Boas, J. Miguel - In: Management science : journal of the Institute for … 64 (2018) 5, pp. 2047-2064
Persistent link: https://www.econbiz.de/10011873951
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Behavior-based pricing : an anlysis of the impact of peer-induced fairness
Li, Krista J.; Jain, Sanjay - In: Management science : journal of the Institute for … 62 (2016) 9, pp. 2705-2721
Persistent link: https://www.econbiz.de/10011577198
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The charm of behavior-based pricing : when consumers' taste is diverse and the consideration set is limited
Amaldoss, Wilfred; He, Chuan - In: Journal of marketing research 56 (2019) 5, pp. 767-790
Persistent link: https://www.econbiz.de/10012177644