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Relationships among dimensions of online second-hand shopping, satisfaction, and repurchase intention

Swapana, Murali; Padmavathy, Chandrasekaran - In: International journal of e-business research : an … 14 (2018) 1, pp. 89-102

Persistent link: https://www.econbiz.de/10011809218

How convenient is it? : delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM

Duarte, Paulo; Silva, Susana C.; Ferreira, Margarida … - In: Journal of retailing and consumer services 44 (2018), pp. 161-169

Persistent link: https://www.econbiz.de/10011904358

The upside of showrooming : how online information creates positive spill-over for the brick-and-mortar retailer

Spaid, Brian I.; O'Neill, Bonnie S.; Ow, Terence T. - In: Journal of organizational computing and electronic commerce 29 (2019) 4, pp. 294-315

Persistent link: https://www.econbiz.de/10012203525

Reviewing the online tourism value chain

Berne-Manero, Carmen; Gómez-Campillo, Maria; Marzo … - In: Administrative Sciences : open access journal 8 (2018) 3/48, pp. 1-18

The booking purchase process in B2C tourism online from the perspective of the quality-satisfaction-loyalty value chain … customer's satisfaction and, ultimately, repurchase intentions or brand loyalty. Prices are found as mediator variables … fostering the effect of quality on satisfaction, and non-monetary costs act as a cause of satisfaction. The online B2C tourism …

Persistent link: https://www.econbiz.de/10012125315

A customer loyalty model for e-commerce recommendation systems

Ebrahimi, Leila; Mirabi, Vahid Reza; Ranjbar, Mohammad … - In: Journal of information & knowledge management : JIKM 18 (2019) 3, pp. 1950036-1-1950036-33

Persistent link: https://www.econbiz.de/10012129317

Factors that influence consumer loyalty of services acquired via the internet in Mexico

Juárez-Lóopez, Berenice; Ruiz-Santoyo, Grace Aileen - In: Journal of electronic commerce in organizations : the … 17 (2019) 4, pp. 16-29

Persistent link: https://www.econbiz.de/10012133069

Toward an understanding of online information processing in e-tourism : does national culture matter?

Alcántara-Pilar, Juan Miguel; Barrio-García, Salvador del - In: Journal of travel and tourism marketing 34 (2017) 8, pp. 1128-1142

Persistent link: https://www.econbiz.de/10011758832

Do switching barriers exist in the online travel agencies

Huang, Leo; Chang, William; Chen, Chia-Wen - In: Inventi impact: supply chain & logistics (2017) 3, pp. 123-129

Persistent link: https://www.econbiz.de/10011754182

Profiling satisfied and dissatisfied hotel visitors using publicly available data from a booking platform

Pokryshevskaya, Elena B.; Antipov, Evgeny A. - In: International journal of hospitality management 67 (2017), pp. 1-10

Persistent link: https://www.econbiz.de/10011785129

Food, internet and neuromarketing in the context of well-being sustainability

Varlese, Monica; Misso, Rosa; Koliouska, Christiana; … - In: International journal of technology marketing : IJTMkt 14 (2020) 3, pp. 267-282

Persistent link: https://www.econbiz.de/10012534217