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Partner choice : adaptation of strategic collaboration between travel agencies

Ku, Edward C. S.; Yang, Chun-ming; Huang, Ming-yi - In: Journal of hospitality & tourism research : JHTR ; the … 37 (2013) 4, pp. 516-536

Persistent link: https://www.econbiz.de/10010206599

Strategic alignment leverage between hotels and companies : the buyer-supplier relationship perspective

Ku, Edward C. S.; Wu, Wu-chung; Lin, Ann-ren - In: International journal of hospitality management 30 (2011) 3, pp. 735-745

Persistent link: https://www.econbiz.de/10009130526

Diversified online review websites as accelerators for online impulsive buying : the moderating effect of price dispersion

Chen, Chun-Der; Ku, Edward C. S. - In: Journal of internet commerce 20 (2021) 1, pp. 113-135

Persistent link: https://www.econbiz.de/10012423624

Flying on the clouds : how mobile applications enhance impulsive buying of low cost carriers

Ku, Edward C. S.; Chen, Chun-Der - In: Service business 14 (2020) 1, pp. 23-45

Persistent link: https://www.econbiz.de/10012172752

Developing business process agility : evidence from inter-organizational information systems of airlines and travel agencies

Ku, Edward C. S. - In: Journal of air transport management 103 (2022), pp. 1-10

Persistent link: https://www.econbiz.de/10013364320

Role of inter-organizational systems in driving tourism businesses forward in the post-COVID-19 new normal

Ku, Edward C. S. - In: The journal of business & industrial marketing 38 (2023) 11, pp. 2471-2484

Persistent link: https://www.econbiz.de/10014472002

Increasing the organizational performance of online sellers : the powerful back-end management systems

Ku, Edward C. S.; Chen, Chun-Der - In: Business process management journal 29 (2023) 3, pp. 838-857

Persistent link: https://www.econbiz.de/10014291589

Cloud infrastructure enhancing product competitive advantage of tourism SMEs on online consumption values of tourists

Huang, Hsin-Yi; Ku, Edward C. S.; Chen, Chun-Der - In: Business process management journal 28 (2022) 4, pp. 1146-1163

Persistent link: https://www.econbiz.de/10013380839

FUNCTIONAL INTEGRATION AND SYSTEMS IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT IN HOTEL INDUSTRY: A MULTILEVEL ANALYSIS

KU, EDWARD C. S. - In: International Journal of Information Technology & … 13 (2014) 01, pp. 175-196

Successful customer relationship management (CRM) depend on strategic skills and reflect the sharpness of long-term cooperation and organizational values. The purpose of the study will explore operational and analytical implementation of information system (IS) may lead to market strategy and...

Persistent link: https://www.econbiz.de/10010748347