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108
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99
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95
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90
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89
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89
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89
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86
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85
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79
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75
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21
Die Bedeutung von Vertrauen für die Interaktionsbeziehungen zwischen Dienstleistungsanbietern und -nachfragern
Ahlert, Dieter
;
Kenning, Peter
;
Petermann, Franz
- In:
Interaktionen im Dienstleistungsbereich
,
(pp. 279-298)
.
2001
Persistent link: https://www.econbiz.de/10001555430
Saved in:
22
Relationship marketing of services
Berry, Leonard L.
- In:
Handbook of relationship marketing
,
(pp. 149-170)
.
2000
Persistent link: https://www.econbiz.de/10001559313
Saved in:
23
Die Auswahl von Unternehmensberatungen : Klientenverhalten - Beratermarketing
Kohr, Jürgen
-
2000
Persistent link: https://www.econbiz.de/10001486405
Saved in:
24
Interaktionen im Dienstleistungsbereich
Bruhn, Manfred
(
contributor
)
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001491298
Saved in:
25
Die Qualität von Geschäftsbeziehungen auf Dienstleistungsmärkten: Konzeptualisierung, empirische Messung, Gestaltungshinweise
Hennig-Thurau, Thorsten
- In:
Kundenbeziehungen im Dienstleistungsbereich
,
(pp. 133-158)
.
2000
Persistent link: https://www.econbiz.de/10001497360
Saved in:
26
Management von Dienstleistungsbeziehungen : Kundenintegration in organisations- und netzwerktheoretischer Perspektive
Sydow, Jörg
-
2000
Persistent link: https://www.econbiz.de/10001544842
Saved in:
27
Marketing für die Marktforschung : Gestaltungsempfehlungen für eine markt- und managementorientierte Beratungsdienstleistung
Roleff, René
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001565415
Saved in:
28
A2A Relationships in Service Contexts
Carrubbo, Luca
-
2013
Persistent link: https://www.econbiz.de/10013089667
Saved in:
29
The effects of goods-related and service-related B2B brand images on customer loyalty
Cassia, Fabio
;
Cobelli, Nicola
;
Ugolini, Marta
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 722-732
Persistent link: https://www.econbiz.de/10011694208
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30
Vale co-destruction in interfirm relationships : the impact of actor engagement styles
Prior, Daniel D.
;
Marcos Cuevas, Javier
- In:
Marketing theory
16
(
2016
)
4
,
pp. 533-552
Persistent link: https://www.econbiz.de/10011645965
Saved in:
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