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Assessing the maximum level of...
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Martínez-Ruiz, María Pilar
44
Jiménez-Zarco, Ana Isabel
34
Izquierdo-Yusta, Alicia
24
Cascio, Robert
5
Aramendia-Muneta, Maria Elena
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González-Benito, Óscar
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Assessing the maximum level of customer satisfaction in grocery stores : a comparison between Spain and the USA
Martínez-Ruiz, Maria Pilar
;
Jiménez-Zarco, Ana Isabel
; …
- In:
International journal of retail & distribution management
39
(
2011
)
7
,
pp. 504-521
Persistent link: https://www.econbiz.de/10009240864
Saved in:
2
Customer satisfaction's key factors in Spanish grocery stores : evidence from hypermarkets and supermarkets
Martínez-Ruiz, María Pilar
;
Jiménez-Zarco, Ana Isabel
; …
- In:
Journal of retailing and consumer services
17
(
2010
)
4
,
pp. 278-285
Persistent link: https://www.econbiz.de/10003989688
Saved in:
3
The impact of market orientation dimensions on client cooperation in the development of new service innovations
Jiménez-Zarco, Ana Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
European journal of marketing : EJM
45
(
2011
)
1/2
,
pp. 43-67
Persistent link: https://www.econbiz.de/10009007636
Saved in:
4
Good environmental practices in a traditional wine producer : an opportunity for global competition
Barba-Sánchez, Virginia
;
Martínez-Ruiz, María Pilar
; …
- In:
International journal of business and globalisation : IJBG
8
(
2012
)
1
,
pp. 131-152
Persistent link: https://www.econbiz.de/10009426271
Saved in:
5
The effects of the current economic situation on customer satisfaction and retail patronage behaviour
Martínez-Ruiz, María Pilar
;
Jiménez-Zarco, Ana Isabel
; …
- In:
Total quality management & business excellence : an …
23
(
2012
)
11
,
pp. 1207-1225
Persistent link: https://www.econbiz.de/10009687551
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6
A multidimensional analysis of the information sources construct and its relevance for destination image formation
Llodrà-Riera, Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
Tourism management : research, policies, practice
48
(
2015
),
pp. 319-328
Persistent link: https://www.econbiz.de/10010508384
Saved in:
7
Proactive orientation effects on product innovation activities : empirical evidence
Jiménez-Zarco, Ana Isabel
;
Torrent-Sellens, Joan
; …
- In:
Innovation: organization & management : IOM
14
(
2012
)
1
,
pp. 90-106
Persistent link: https://www.econbiz.de/10009563621
Saved in:
8
Assessing the influence of social media on tourists' motivations and image formation of a destination
Llodra-Riera, Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
International journal of quality and service sciences
7
(
2015
)
4
,
pp. 458-482
Persistent link: https://www.econbiz.de/10011448239
Saved in:
9
Key service innovation drivers in the tourism sector : empirical evidence and managerial implications
Jiménez-Zarco, Ana Isabel
;
Martínez-Ruiz, María Pilar
; …
- In:
Service business
5
(
2011
)
4
,
pp. 339-360
Persistent link: https://www.econbiz.de/10009535224
Saved in:
10
Marketing 4.0 : enhancing consumer-brand engagement through big data analysis
Jiménez-Zarco, Ana Isabel
;
Rospigliosi, asher
; …
- In:
Socio-economic perspectives on consumer engagement and …
,
(pp. 93-117)
.
2017
Persistent link: https://www.econbiz.de/10011647107
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