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Measurement of service quality in banks : a comparative study between public and private banks in India
Kamble, Sachin S.; Dhume, Sudheer M.; Raut, Rakesh D.; … - In: International journal of services and operations management 10 (2011) 3, pp. 274-293
Persistent link: https://www.econbiz.de/10009868965
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Critical success factors for experiential marketing : evidences form the Indian hospitality industry
Gupta, Saranjit; Dasgupta, Samrat; Chaudhuri, Ranjan - In: International journal of services and operations management 11 (2012) 3, pp. 314-334
Persistent link: https://www.econbiz.de/10009868984
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Examining the role of social CRM capability in online marketing communication
Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris - In: Journal of marketing communications 29 (2023) 2, pp. 118-136
Persistent link: https://www.econbiz.de/10014232467
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Effects of human capital on entrepreneurial ecosystems in the emerging economy : the mediating role of digital knowledge and innovative capability from India perspective
Chaudhuri, Ranjan; Chatterjee, Sheshadri; Vrontis, … - In: Journal of intellectual capital 24 (2023) 1, pp. 283-305
Persistent link: https://www.econbiz.de/10014234729
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Development of an integrative model for electronic vendor relationship management for improving technological innovation, social change and sustainability performance
Chatterjee, Sheshadri; Chaudhuri, Ranjan; Kumar, Ajay; … - In: Technological forecasting & social change : an … 186PB (2023), pp. 1-12
Persistent link: https://www.econbiz.de/10014250843
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Social media usage and its impact on users' mental health : a longitudinal study and inputs to policymakers
A., Apoorva; Chaudhuri, Ranjan; Hussain, Zahid; … - In: International journal of law and management 64 (2022) 5, pp. 441-465
Persistent link: https://www.econbiz.de/10013454350
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Big data analytics in strategic sales performance : mediating role of CRM capability and moderating role of leadership support
Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris - In: EuroMed journal of business 17 (2022) 3, pp. 295-311
Persistent link: https://www.econbiz.de/10013362466
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SME entrepreneurship and digitalization : the potentialities and moderating role of demographic factors
Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris - In: Technological forecasting & social change : an … 179 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013363926
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AI and digitalization in relationship management : impact of adopting AI-embedded CRM system
Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris - In: Journal of business research : JBR 150 (2022), pp. 437-450
Persistent link: https://www.econbiz.de/10013365740
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Knowledge sharing in international markets for product and process innovation : moderating role of firm's absorptive capacity
Chatterjee, Sheshadri; Chaudhuri, Ranjan; Vrontis, Demetris - In: International marketing review 39 (2022) 3, pp. 706-733
Persistent link: https://www.econbiz.de/10013396308