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International service delivery...
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Service quality
21,435
Dienstleistungsqualität
20,684
Internationaler Markteintritt
7,005
International market entry
6,980
Customer satisfaction
6,357
Kundenzufriedenheit
6,176
Trade in services
5,292
Dienstleistungshandel
5,289
Consumer behaviour
4,453
Konsumentenverhalten
4,409
Relationship marketing
3,950
Beziehungsmarketing
3,938
Multinationales Unternehmen
3,569
Transnational corporation
3,531
Qualitätsmanagement
2,560
Quality management
2,519
Wirtschaftsprüfung
2,472
Financial audit
2,466
Globalisierung
2,343
Digitale Dienste
2,337
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2,330
Globalization
2,328
Welt
2,327
Theorie
2,324
World
2,309
Theory
2,290
USA
2,141
United States
2,102
Auslandsinvestition
2,100
Foreign investment
2,083
Dienstleistungssektor
1,969
Deutschland
1,923
Service industry
1,900
Germany
1,810
Krankenhaus
1,799
Hospital
1,787
Health care
1,587
Gesundheitsversorgung
1,561
China
1,495
KMU
1,330
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8,547
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75
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10
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1
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3,192
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3,192
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2,957
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1,059
Thesis
824
Collection of articles of several authors
696
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research-article
602
Case study
475
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Bibliografie enthalten
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Mattoo, Aaditya
195
Hoekman, Bernard M.
95
Siciliani, Luigi
76
Hoekman, Bernard
61
Francois, Joseph F.
58
Adlung, Rudolf
53
Propper, Carol
53
Straume, Odd Rune
52
Bruhn, Manfred
50
Ariu, Andrea
48
Sauvé, Pierre
46
Hanushek, Eric Alan
45
Borchert, Ingo
44
Schmid, Stefan
44
Rivkin, Steven G.
43
Shepherd, Ben
43
Han, Heesup
42
Prybutok, Victor R.
41
Mattila, Anna S.
40
Roy, Martin
39
Whalley, John
39
Tarr, David G.
38
Brekke, Kurt R.
37
Nordås, Hildegunn Kyvik
36
Fink, Carsten
35
Gravelle, Hugh
35
Larimo, Jorma
35
Sáez, Sebastián
34
Prentice, Catherine
33
Shingal, Anirudh
33
Gootiiz, Batshur
31
Raff, Horst
31
Buckley, Peter J.
30
Greenstein, Shane M.
30
Langhammer, Rolf J.
30
Miroudot, Sébastien
30
McColl-Kennedy, Janet R.
29
Pathak, Parag A.
29
Shahin, Arash
29
Hanushek, Eric A.
28
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National Bureau of Economic Research
255
OECD
137
International Monetary Fund (IMF)
77
IGI Global
66
International Monetary Fund
48
World Bank
43
World Trade Organization
34
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
30
Springer Fachmedien Wiesbaden
29
Economic Research and Statistics Division (ERSD), World Trade Organization (WTO)
24
UNCTAD
22
Europäische Kommission
19
Weltbank
19
Edward Elgar Publishing
18
UNCTAD / Secretariat
18
World Bank Group
18
C.E.P.R. Discussion Papers
17
Hochschulrektorenkonferenz
17
Europäische Kommission / Statistisches Amt
14
Nomos Verlagsgesellschaft
13
Organisation for Economic Co-operation and Development
13
International Trade Centre
12
OECD / Joint Working Party of the Committee for Agriculture and the Trade Committee
12
United States International Trade Commission
10
Verlag Dr. Kovač
10
Global Investment & Business Center <Washington, DC>
8
State Bank of Pakistan / Statistics and Data Warehouse Department
8
Euromonitor International Plc <London>
7
HAL
7
Asian Development Bank
6
Centre on Transnational Corporations
6
Deloitte, Haskins and Sells <New York, NY>
6
OECD / International Transport Forum
6
Research Seminar in International Economics
6
USA / General Accounting Office
6
Vereinte Nationen / Economic Commission for Latin America and the Caribbean
6
Wiener Institut für Internationale Wirtschaftsvergleiche, wiiw
6
World Bank / Development Research Group / Trade
6
Centre for International Economic Studies
5
Commonwealth Secretariat
5
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International journal of hospitality management
411
Journal of business research : JBR
376
The service industries journal
344
Journal of retailing and consumer services
340
NBER working paper series
251
Working paper / National Bureau of Economic Research, Inc.
249
International business review : the official journal of the European International Business Academy
224
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
224
NBER Working Paper
221
The journal of services marketing
213
Auditing : a journal of practice & theory
173
International journal of contemporary hospitality management
167
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
146
Journal of air transport management
144
Services marketing quarterly
144
Journal of hospitality marketing & management
138
Journal of Services Marketing
130
The TQM journal : the international review of organizational improvement
130
SpringerLink / Bücher
129
Journal of travel and tourism marketing
123
Tourism management : research, policies, practice
120
Discussion paper / Centre for Economic Policy Research
118
Journal of world business : JWB
118
International journal of quality and service sciences
115
Service business
114
International journal of quality & reliability management
113
International journal of productivity and quality management : IJPQM
110
Management international review : mir ; journal of international business
109
Policy research working paper : WPS
109
Working paper
106
Cogent business & management
105
Journal of service research : JSR
105
International journal of services and operations management
104
Health care management review : HCM review
102
Journal of service management
97
Discussion paper series / IZA
96
CESifo working papers
95
The accounting review : a publication of the American Accounting Association
94
Total quality management & business excellence
94
The world economy : the leading journal on international economic relations
93
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ECONIS (ZBW)
34,838
Other ZBW resources
777
RePEc
653
EconStor
393
BASE
60
USB Cologne (EcoSocSci)
31
OLC EcoSci
23
ArchiDok
1
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81
Network neutrality and quality of service : a two-sided market analysis
Köksal, Emin
-
2010
Persistent link: https://www.econbiz.de/10008903910
Saved in:
82
Service Level Agreements als Werkzeuge des Risikomanagements in Outsourcing-Beziehungen am Beispiel des Application Service Providing
Stürze, Sascha
-
2002
Persistent link: https://www.econbiz.de/10003949869
Saved in:
83
E-service quality competition through personalization under consumer privacy concerns
Kim, Eunjin
;
Lee, Byungtae
- In:
Electronic commerce research and applications
8
(
2009
)
1/6
,
pp. 182-190
Persistent link: https://www.econbiz.de/10003958306
Saved in:
84
Towards a new model of "customer compliance" service provision
Kasabov, Edward
;
Warlow, Alex J.
- In:
European journal of marketing : EJM
44
(
2010
)
6
,
pp. 700-729
Persistent link: https://www.econbiz.de/10003989114
Saved in:
85
Physical attractiveness stereotypes and service quality in customer-server encounters
Luoh, Hsiang-fei
;
Tsaur, Sheng-hshiung
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1093-1104
Persistent link: https://www.econbiz.de/10003990491
Saved in:
86
Die Wissenschaft von den Diensten : ist die Privatsphäre der Preis?
Müller, Günter
- In:
Wissen, Vernetzung, Virtualisierung : liber amicorum …
,
(pp. 141-150)
.
2008
Persistent link: https://www.econbiz.de/10003701535
Saved in:
87
Koordination von SOA-basierten Wertschöpfungsketten : ein vergleichendes Simulationsexperiment
Kretzschmar, Falk
;
Peters, Ralf
-
2007
Persistent link: https://www.econbiz.de/10003479161
Saved in:
88
The influence of information valence and managerial control on consumers' inferences across service providers
Reimer, Anja
;
Folkes, Valerie
- In:
Marketing : journal of research and management
4
(
2008
)
1
,
pp. 14-23
Persistent link: https://www.econbiz.de/10003709016
Saved in:
89
Improving brokering adaptation in dynamic heterogeneous environments
Nogueira, Luís
;
Oliveira, Eugénio
- In:
International journal of product lifecycle management : …
2
(
2007
)
2
,
pp. 111-134
Persistent link: https://www.econbiz.de/10003506512
Saved in:
90
An analysis of web service SLA management infrastructures based on the C-MAPE model
Tang, Yazhe
;
Lutfiyya, Hanaan
;
Tosic, Vladimir
- In:
International journal of business process integration …
4
(
2009
)
3
,
pp. 209-218
Persistent link: https://www.econbiz.de/10003944224
Saved in:
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