Electronic commerce has enabled the use of intelligent agenttechnologies that can evaluate buyers, customize products, and price inreal-time. Our model of an electronic market with customizable productsanalyzes the pricing, profitability and welfare implications ofagent-based technologies that...

We study whether and how contractual arrangements (fixed price vs.time-and-materials contracts) change the effect of reputation,certification, and language characteristics on the chances of winningoutsourcing contracts. Using a comprehensive dataset from an onlineoutsourcing marketplace, we...

Sponsored search advertising has emerged as an important and significant forum for advertisers, accounting for 40% of all advertising spending online. The unique features of sponsored search advertising - the nature of consumer search as well as the pricing mechanisms employed - differentiate it...