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IPA on the 4Ps of marketing mix for developing marine leisure tourism in South Korea
Jang, Da-hye; Cho, Woo Jeong - In: Global business and finance review 23 (2018) 3, pp. 27-37
Persistent link: https://www.econbiz.de/10012005079
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An innovative service quality evaluation and improvement model
Chen, Li-Fei; Chen, Szu-Chi; Su, Chao-Ton - In: The service industries journal 38 (2018) 3/4, pp. 228-249
Persistent link: https://www.econbiz.de/10011848076
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Wisdom of crowds : conducting importance-performance analysis (IPA) through online reviews
Bi, Jian-Wu; Liu, Yang; Fan, Zhi-Ping; Zhang, Jin - In: Tourism management : research, policies, practice 70 (2019), pp. 460-478
Persistent link: https://www.econbiz.de/10011949918
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Revising importance-performance analysis : a new synthetic service quality indicator applied to the tourist apartment industry
Martín, Juan Carlos; Mendoza, Cira; Román García, … - In: Tourism analysis : an interdisciplinary tourism & … 23 (2018) 3, pp. 337-350
Persistent link: https://www.econbiz.de/10011929581
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Practical application of importance-performance analysis in determining critical job satisfaction factors of a tourist hotel
Pan, Frank C. - In: Tourism management : research, policies, practice 46 (2015), pp. 84-91
Persistent link: https://www.econbiz.de/10010485571
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A data mining approach for segmentation-based importance-performance analysis (SOM–BPNN–IPA) : a new framework for developing customer retention strategies
Hosseini, Seyed Yaghoub; Bideh, Alireza Ziaei - In: Service business 8 (2014) 2, pp. 295-312
Persistent link: https://www.econbiz.de/10010351415
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Perceptions of challenges facing rural communities : an importance-performance analysis
Deng, Jinyang; McGill, David; Arbogast, Douglas - In: Tourism analysis : an interdisciplinary tourism & … 22 (2017) 2, pp. 219-236
Persistent link: https://www.econbiz.de/10011717965
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Importance-performance analysis (IPA) of sustainable tourism initiatives : the resident perspective
Boley, B. Bynum; McGehee, Nancy Gard; Hammett, A. L. Tom - In: Tourism management : research, policies, practice 58 (2017), pp. 66-77
Persistent link: https://www.econbiz.de/10011634646
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An maintenance, repair, and overhaul (MRO) safety oversight system analysis : a case in Korea
Nam, Seungju; Song, Woon Kyung; Yoon, Heekweon - In: Journal of air transport management 107 (2023), pp. 1-11
Persistent link: https://www.econbiz.de/10014322932
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Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang; Singh, Smita; Olson, Eric D.; Jeong, EunHa - In: International journal of hospitality management 103 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013209271