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11
CRM in insurance : the new way
Joshi, Prakash Chandra
- In:
Global journal of business management : GJBM
2
(
2008
)
2
,
pp. 39-45
Persistent link: https://www.econbiz.de/10003834914
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12
E-commerce and marketing
Tayal, Pravin Kumar
(
contributor
)
-
2008
Persistent link: https://www.econbiz.de/10003792710
Saved in:
13
Emerging issues of e-commerce in
India
: an upcoming perspective
Salim, Mairaj
;
Verma, Nishi
- In:
E-commerce and marketing
,
(pp. 235-248)
.
2008
Persistent link: https://www.econbiz.de/10003810262
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14
Service quality, customer satisfaction, and customer loyalty in Indian commercial banks
Lenka, Usha
;
Suar, Damodar
;
Mohapatra, Pratap K.
- In:
Journal of entrepreneurship
18
(
2009
)
1
,
pp. 47-64
Persistent link: https://www.econbiz.de/10003862535
Saved in:
15
Banking, micro finance, and self-help groups (SHGs) in
India
Vijayakumar, Arumugam
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10003863572
Saved in:
16
The consumers' predisposition towards enrolling for retail loyalty cards : the Indian retail story
Rakesh, Sapna
;
Khare, Arpita
- In:
International journal of electronic marketing and …
2
(
2008/09
)
4
,
pp. 378-396
Persistent link: https://www.econbiz.de/10003863816
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17
Customer management at Pfizer's
Gupta, Deepali
;
Khanna, Sneha
- In:
Indian pharmaceutical industry : strategies and …
,
(pp. 203-209)
.
2008
Persistent link: https://www.econbiz.de/10003852108
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18
Connecting to customers
Shukla, Sonal
- In:
Indian pharmaceutical industry : strategies and …
,
(pp. 219-225)
.
2008
Persistent link: https://www.econbiz.de/10003852113
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19
Spiritual climate of business organizations and its impact on customers' experience
Pandey, Ashish
;
Gupta, Rajen K.
;
Arora, A. P.
- In:
Journal of business ethics : JOBE
88
(
2009
)
2
,
pp. 313-332
Persistent link: https://www.econbiz.de/10003890514
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20
The effects of perceived interdependence structure on relationship quality : a study of the Indian corporate customer-bank relationship
Dash, Satyabhusan
;
Bruning, Edward R.
;
Guin, Kalyan Ku
- In:
Praj̄nȧn : journal of social and management sciences
36
(
2007/08
)
1
,
pp. 47-62
Persistent link: https://www.econbiz.de/10003891477
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