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An empirical analysis of shopping behavior cross online and offline channels for grocery products : the moderating effects of household and product characteristics
Chu, Junhong; Arce-Urriza, Marta; Cebollada-Calvo, … - In: Journal of interactive marketing : a quarterly … 24 (2010) 4, pp. 251-268
Persistent link: https://www.econbiz.de/10008760280
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Modeling partial customer churn : on the value of first product-category purchase sequences
Miguéis, Vera L.; Van den Poel, Dirk; Camanho, A. S.; … - 2012
Persistent link: https://www.econbiz.de/10009560541
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Consumer trust in food retailers : conceptual framework and empirical evidence
Rampl, Linn Viktoria; Eberhardt, Tim; Schütte, Reinhard; … - In: International journal of retail & distribution management 40 (2012) 4, pp. 254-272
Persistent link: https://www.econbiz.de/10009561598
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Too much of a good thing : curvilinear effects in the evaluation of services and the mediating role of trust
Vlachos, Pavlos A.; Vrechopoulos, Adam P.; Pramatari, K. - In: The journal of services marketing 25 (2011) 6, pp. 440-450
Persistent link: https://www.econbiz.de/10009390046
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Customer-based brand equity, equity drivers, and customer loyalty in the supermarket industry
Allaway, Arthur W.; Huddleston, Patricia; Whipple, Judith; … - In: The journal of product & brand management 20 (2011) 3, pp. 190-204
Persistent link: https://www.econbiz.de/10009231622
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Der Einfluss des Category Management auf den Konsumenten
Rohrer, Roland - In: Facetten des Konsumenten- und Käuferverhaltens in …, (pp. 100-123). 2011
Persistent link: https://www.econbiz.de/10009237558
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Customer portfolio analysis : crisp classification versus fuzzy classification - based on the supermarket industry
Hiziroglu, Abdulkadir; Patwa, Jeeyan; Talwar, Vishal - In: Journal of targeting, measurement and analysis for marketing 20 (2012) 2, pp. 67-83
Persistent link: https://www.econbiz.de/10009611680
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The importance of consumer characteristics and market structure variables in driving multiple store patronage
Luceri, Beatrice; Latusi, Sabrina - In: Journal of retailing and consumer services 19 (2012) 5, pp. 519-525
Persistent link: https://www.econbiz.de/10009613735
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Enhancing target group selection using belief functions
Wagner, Ralf; Schwerdtfeger, Jörg - In: Operations research proceedings 2008 : selected papers …, (pp. 419-424). 2009
Persistent link: https://www.econbiz.de/10003841916
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A study of the impact of corporate social responsibility and price image on retailer personality and consumers' reactions (satisfaction, trust and loyalty to the retailer)
Lombart, Cindy; Louis, Didier - In: Journal of retailing and consumer services 21 (2014) 4, pp. 630-642
Persistent link: https://www.econbiz.de/10010388515