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11
The role of switching costs on service loyalty : a canonical correlation analysis
He, Yanqun
;
Cheung, Shuk-man
;
Tse, Siu-keung
- In:
Journal of Chinese entrepreneurship
1
(
2009
)
2
,
pp. 154-164
Persistent link: https://www.econbiz.de/10003916428
Saved in:
12
21st century luxury fashion retailers' marketing strategies for customer satisfaction : UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Caratù, Myriam
; …
- In:
International journal of business and globalisation : IJBG
16
(
2016
)
1
,
pp. 79-103
Persistent link: https://www.econbiz.de/10011616638
Saved in:
13
The antedecents of re-purchase intentions : the service quality perspective
Perrone, Anthony
;
Wong, Ho Yin
- In:
International journal of services, economics and management
5
(
2013
)
3
,
pp. 203-221
Persistent link: https://www.econbiz.de/10010255102
Saved in:
14
Factors affecting customer behavior in telecommunication industry
Rahmoun, Mbarek
-
2020
Persistent link: https://www.econbiz.de/10012211403
Saved in:
15
The impact of website quality on information quality, value, and loyalty intentions in apparel retailing
Kim, Hyejeong
;
Niehm, Linda S.
- In:
Journal of interactive marketing : a quarterly …
23
(
2009
)
3
,
pp. 221-233
Persistent link: https://www.econbiz.de/10003873387
Saved in:
16
The influence of service environments on customer emotion and service outcomes
Lin, Jiun-sheng Chris
;
Liang, Haw-yi
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
4
,
pp. 350-372
Persistent link: https://www.econbiz.de/10009266594
Saved in:
17
The relative significance of product quality attributes driving customer satisfaction within the fast fashion market : a UK perspective
Ryding, Daniella
;
Vignali, Gianpaolo
;
Carey, Robin
;
Wu, …
- In:
International journal of business performance management
16
(
2015
)
2/3
,
pp. 280-303
Persistent link: https://www.econbiz.de/10011317281
Saved in:
18
Store format choice and relationship quality in apparel retail : a study of young and early-middle aged shoppers in New Delhi region
Triparthi, Gaurav
;
Dave, Kartik
- In:
Journal of retailing and consumer services
20
(
2013
)
5
,
pp. 479-487
Persistent link: https://www.econbiz.de/10009768988
Saved in:
19
Impact of service quality on apparel Retail Customer Satisfaction-a study of select Metropolitan City Hyderabad
Nallamalli, Udaya Bhaskar
;
Shekhar, B.Raja
- In:
Journal of management research
3
(
2011
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10009726025
Saved in:
20
A cross validation of consumer-based brand equity models : driving customer equity in retail brands
Çifci, Sertaç
;
Ekinci, Yuksel
;
Whyatt, Georgina
; …
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3740-3747
Persistent link: https://www.econbiz.de/10011515251
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