This paper aims to develop a decision-making tool that can be used by government agencies in planning for flood emergency logistics. In this article, the flood emergency logistics problem with uncertainty is formulated as two stochastic programming models that allow for the determination of a...

Purpose: This study investigated distributive justice (DJ), procedural justice (PJ) and interactional justice (IJ) in the recovery of service in the hotel industry as well as their effects on post-recovery satisfaction and the subsequent behavior of customers. This study also sought to...