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Persistent link: https://www.econbiz.de/10013162339

Employer and employee perspectives of HRM practices within SMEs

Mazzarol, Tim; Soutar, Geoffrey N.; McKeown, Tui; … - In: Small enterprise research 28 (2021) 3, pp. 247-268

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The effects of anthropomorphism presence and the marketing mix have on retail app continuance use intention

Lim, Xin-Jean; Cheah, Jun-Hwa; Ng, Siew Imm; Norazlyn … - In: Technological forecasting & social change : an … 168 (2021), pp. 1-17

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Experiences, post-trip destination image, satisfaction and loyalty : a study in an ecotourism context

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Commercialisation and Innovation Strategy in Small Firms : Learning to Manage Uncertainty

Mazzarol, Tim; Reboud, Sophie; Clark, Delwyn; Moore, Monique - 2022

Chapter 1. Innovation and Commercialisation in Small Firms -- Chapter 2. Conceptual Foundations of the Book -- Chapter 3. The Decision to Innovate -- Chapter 4. Screening Opportunities -- Chapter 5. The Business Model and Innovation Strategy -- Chapter 6. Managing Uncertainty -- Chapter 7....

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A Rasch analysis of service performance in a tourism context

Brush, Gregory J.; Soutar, Geoffrey N. - In: Journal of business research : JBR 139 (2022), pp. 338-353

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Guest editorial: technologies and relationship marketing

Thaichon, Park; Soutar, Geoffrey N.; Weaven, Scott - In: Australasian marketing journal : AMJ ; official journal … 29 (2021) 2, pp. 109-110

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The problem-solving service worker : appraisal mechanisms and positive affective experiences during customer interactions

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Enhancing member-institution relationships through social media : The role of other-user engagement behavior and similarity perceptions

Fujita, Momoko; Harrigan, Paul; Soutar, Geoffrey N.; … - In: Journal of business research : JBR 121 (2020), pp. 642-654

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The antecedents and consequences of value co-creation behaviors in a hotel setting : a two-country study

Roy, Sanjit; Balaji, M. S.; Soutar, Geoffrey N.; Jiang, … - In: The Cornell hospitality quarterly 61 (2020) 3, pp. 353-368

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