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The influence of social perceptions on restaurant employee work engagement and extra-role customer service behavior : a moderated mediation model

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Workplace incivility and its effect upon restaurant frontline service employee emotions and service performance

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Customer mistreatment and employee well-being : a daily diary study of recovery mechanisms for frontline restaurant employees in a hotel

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Linkages of the hotel and restaurant industry : an international comparative analysis

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Employees' working life and performance of UK ethnic minority restaurants : a qualitative approach

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