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Quality management in hotels i...
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Quality management
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Produktqualität
1,703
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1,566
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Jimeno, Juan F.
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Salas-Fumás, Vicente
95
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77
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75
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69
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68
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67
Tamames, Ramón
67
Rica, Sara de la
65
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64
Labeaga, José M.
64
Sosvilla-Rivero, Simón
62
Han, Heesup
61
Devadasan, S. R.
60
Raymond Bara, José Luis
60
Fuentes Quintana, Enrique
59
Carbó Valverde, Santiago
58
Costa-Font, Joan
58
Law, Chun Hung Roberts
58
Alcaide Inchausti, Julio
57
García Echevarría, Santiago
57
Martín González, Carmela
57
Vall Castello, Judit
57
Jiménez, Gabriel
56
García Delgado, José Luis
55
Karatepe, Osman M.
55
Mora-Sanguinetti, Juan S.
55
Martín Aceña, Pablo
54
Bajo Rubio, Oscar
53
Coto-Millán, Pablo
53
García Serrano, Carlos
52
Labandeira, Xavier
52
Pérez García, Francisco
52
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105
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86
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70
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68
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63
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57
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Consejo Económico y Social
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Internationaler Währungsfonds
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Confederación Española de Cajas de Ahorros
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International Labour Organization (ILO), United Nations
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29
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22
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21
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19
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19
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Información comercial española : ICE : revista de economía
1,372
International journal of hospitality management
972
Papeles de economía española
892
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
544
International journal of productivity and quality management : IJPQM
498
Boletín de estudios económicos
495
The TQM journal : the international review of organizational improvement
425
Revista de estudios agro-sociales
413
International journal of quality & reliability management
410
Economía industrial
380
Investigaciones económicas
360
International journal of production research
357
International journal of contemporary hospitality management
352
Moneda y crédito : revista de economía
352
Tourism management : research, policies, practice
350
Hacienda pública española : review of public economics
336
Applied economics
261
Total quality management & business excellence
260
Revista de economía aplicada : publicación cuatrimestral
252
Documentos de trabajo / Banco de España, Servicio de Estudios
238
Tourism economics : the business and finance of tourism and recreation
227
Documento de trabajo / Fundación de las Cajas de Ahorros
222
Discussion paper series / IZA
216
International Journal of Quality & Reliability Management
211
International journal of production economics
211
Journal of hospitality marketing & management
203
Revista de historia económica
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
181
Revista del Instituto de Estudios Económicos
172
The service industries journal
172
IZA Discussion Papers
169
SpringerLink / Bücher
161
Discussion paper / Centre for Economic Policy Research
158
De economia : revista de estudios economico-sociales
155
Ekonomiaz
152
Working papers / Universitat Pompeu Fabra, Department of Economics and Business
151
Estudios geográficos
147
Revista de economía política
142
IZA Discussion Paper
133
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
2,366
RePEc
1,859
Other ZBW resources
1,395
EconStor
753
USB Cologne (business full texts)
88
BASE
80
OLC EcoSci
65
ArchiDok
47
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1
Components of sustainable improvement systems : theory and practice
Jaca, Carmen
;
Viles, Elisabeth
;
Mateo, Ricardo
;
Santos, …
- In:
The TQM journal : the international review of …
24
(
2012
)
2
,
pp. 142-154
Persistent link: https://www.econbiz.de/10009514484
Saved in:
2
Levels of quality and environmental management in the hotel industry : their joint influence on firm performance
Tarí, Juan Jośe
;
Claver Cortés, Enrique
; …
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 500-510
Persistent link: https://www.econbiz.de/10003983178
Saved in:
3
Quality certification systems and their impact on employee satisfaction in services with high levels of customer contact
Rodríguez Antón, José Miguel
;
Alonso-Almeida, M. Mar
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 145-157
Persistent link: https://www.econbiz.de/10008986617
Saved in:
4
Is it worthwhile to be a quality certified hotel? : evidence form
Spain
Tarí, Juan José
;
Claver Cortés, Enrique
; …
- In:
International journal of quality & reliability management
26
(
2009
)
9
,
pp. 850-864
Persistent link: https://www.econbiz.de/10009527136
Saved in:
5
Motivations and impacts in the firm and stakeholders of quality certification : evidence from small- and medium-sized service enterprises
Rubio-Andrada, Luis
;
Mar Alonso-Almeida, María del
; …
- In:
Total quality management & business excellence : an …
22
(
2011
)
8
,
pp. 833-852
Persistent link: https://www.econbiz.de/10009424203
Saved in:
6
A new paradigm in the planning and management of quality hotel services : health tourism
Estelles-Miguel, Sofía
;
Moreno Más, María Amalia
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 133-142)
.
2015
Persistent link: https://www.econbiz.de/10011300843
Saved in:
7
Tourism for all and performance : an analysis of accessibility management in hotels
Calvo-Mora, Arturo
;
Navarro García, Antonio
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 111-132)
.
2015
Persistent link: https://www.econbiz.de/10011300846
Saved in:
8
Quality certifications as hotel selction criteria
Caso, Laura
;
Iglesias, Víctor
;
Ballina, Francisco …
- In:
Achieving competitive advantage through quality management
,
(pp. 95-110)
.
2015
Persistent link: https://www.econbiz.de/10011300852
Saved in:
9
Internal and external drivers for quality certification in the service industry : do they have different impacts on success?
Tari, Juan José
;
Heras-Saizarbitoria, Iñaki
;
Dick, Gavin
- In:
Service business
8
(
2014
)
2
,
pp. 337-354
Persistent link: https://www.econbiz.de/10010351403
Saved in:
10
Firm preparation for ISO 9001 certification : the case of the hotel industry in Portugal
Esgarrancho, Sandra
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
31
(
2020
)
1
,
pp. 23-42
Persistent link: https://www.econbiz.de/10012256574
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