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Understanding salesforce behavior using genetic association studies
Berg, Wouter Edzard van den - 2014
Persistent link: https://www.econbiz.de/10010429888
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Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance
Rapp, Adam; Baker, Thomas L.; Bachrach, Daniel G.; … - In: Journal of retailing 91 (2015) 2, pp. 358-369
Persistent link: https://www.econbiz.de/10011309647
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How salespeople see organizational citizenship behaviors : an exploratory study using the laddering rechnique
Guenzi, Paolo; Panzeri, Federico - In: The journal of business & industrial marketing 30 (2015) 2, pp. 218-232
Persistent link: https://www.econbiz.de/10010532002
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Salesperson empathy, ethical behaviors, and sales performance : the moderating role of trust in one's manager
Agnihotri, Raj; Krush, Michael T. - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 164-174
Persistent link: https://www.econbiz.de/10010527062
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How complexity impacts salesperson counterproductive behavior : The mediating role of moral disengagement
Seriki, Olalekan K.; Nath, Pravin; Ingene, Charles A.; … - In: Journal of business research : JBR 107 (2020), pp. 324-335
Persistent link: https://www.econbiz.de/10012156781
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An examination of the progressive effects of hotel frontline employees' brand perceptions on desirable service outcomes
Kim, Seongseop; Kim, Peter Beomcheol; Kim, Seontaik; … - In: International journal of hospitality management 84 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012146201
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Effects of customer incivility on frontline employees and the moderating role of supervisor leadership style
Boukis, Achilleas; Koritos, Christos; Daunt, Kate L.; … - In: Tourism management : research, policies, practice 77 (2020), pp. 1-14
Persistent link: https://www.econbiz.de/10012151947
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The impact of resilience and perceived organisational support on employee engagement in a competitive sales environment
Meintjes, Anel; Hofmeyr, Karl B. - In: SA journal of human resource management : SAJHRM 16 (2018), pp. 190-200
Persistent link: https://www.econbiz.de/10012111461
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Examining the impact of job embeddedness on salesperson deviance : the moderating role of job satisfaction
Darrat, Mahmoud A.; Amyx, Douglas A.; Bennett, Rebecca J. - In: Industrial marketing management : the international … 63 (2017), pp. 158-166
Persistent link: https://www.econbiz.de/10011730153
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Do sales and service compete? : the impact of multiple psychological climates on frontline employee performance
Ogilvie, Jessica; Rapp, Adam; Bachrach, Daniel G.; … - In: The journal of personal selling & sales management : JPSSM 37 (2017) 1, pp. 11-26
Persistent link: https://www.econbiz.de/10011690132