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Inherently loyal or easily bored? : nonconscious activation of consistency versus variety-seeking behavior
Fishbach, Ayelet; Ratner, Rebecca K.; Zhang, Ying - In: Journal of consumer psychology : JCP : the official … 21 (2011) 1, pp. 38-48
Persistent link: https://www.econbiz.de/10008909940
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Consumer responses to process and outcome failures in service firms
Ural, Tulin - In: Problems and perspectives in management : PPM ; … 6 (2008) 3, pp. 48-56
Persistent link: https://www.econbiz.de/10003801942
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"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Pino, Giovanni; Nieto-García, Marta; Zhang, Carol Xiaoyue - In: Psychology & marketing 39 (2022) 2, pp. 390-401
Persistent link: https://www.econbiz.de/10012796112
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The "well-being" and "ill-being" of online impulsive and compulsive buying on life satisfaction : the role of self-esteem and harmony in life
Olsen, Svein O.; Nguyen Huu Khoi; Ho Huy Tuu - In: Journal of macromarketing 42 (2022) 1, pp. 128-145
Persistent link: https://www.econbiz.de/10012802070
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The roles of habit, self-efficacy, and satisfaction in driving continued use of self-service technologies : a longitudinal study
Wang, Cheng; Harris, Jennifer; Patterson, Paul G. - In: Journal of service research : JSR 16 (2013) 3, pp. 400-414
Persistent link: https://www.econbiz.de/10009782115
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Team identification, discrete emotions, satisfaction, and event attachment : a social identity perspective
Prayag, Girish; Mills, Hamish; Lee, Craig; Soscia, Isabella - In: Journal of business research : JBR 112 (2020), pp. 373-384
Persistent link: https://www.econbiz.de/10012230614
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A cognitive appraisal process of customer delight : the moderating effect of place identity
Jiang, Yangyang - In: Journal of travel research : a quarterly publication of … 59 (2020) 6, pp. 1029-1043
Persistent link: https://www.econbiz.de/10012231775
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Effect of family environment on adolescent compulsive buying : mediating role of self-esteem
Singh, Rashmi; Nayak, Jogendra Kumar - In: Asia Pacific journal of marketing and logistics 28 (2016) 3, pp. 396-419
Persistent link: https://www.econbiz.de/10011583327
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Usability, interactivity, website personality and consumers' responses : a case of internet service provider
Akrimi, Yosra - In: International journal of electronic marketing and … 7 (2016) 3, pp. 204-228
Persistent link: https://www.econbiz.de/10011648266