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Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes

Rose, Susan; Clark, Moira; Samouel, Phillip; Hair, Neil - In: Journal of retailing 88 (2012) 2, pp. 308-323

Persistent link: https://www.econbiz.de/10009976887

Using qualitative repertory grid techniques to explore perceptions of business-to-business online customer experience

Hair, Neil; Rose, Susan; Clark, Moira - In: Journal of customer behaviour 8 (2009) 1, pp. 51-65

Persistent link: https://www.econbiz.de/10003819561

Online customer experience : a review of the business-to-consumer online purchase context

Rose, Susan; Hair, Neil; Clark, Moira - In: International journal of management reviews : IJMR 13 (2011) 1, pp. 24-39

Persistent link: https://www.econbiz.de/10008906572

Internal psychological versus external market-driven determinants of the amount of consumer information search amongst online shoppers

Rose, Susan; Samouel, Phillip - In: Journal of marketing management : MM 25 (2009) 1/2, pp. 171-190

Persistent link: https://www.econbiz.de/10003831037

Internal psychological versus external market-driven determinants of the amount of consumer information search amongst online shoppers

Rose, Susan; Samouel, Phillip - In: Journal of marketing management : MM 25 (2009) 1, pp. 171-191

Persistent link: https://www.econbiz.de/10008416612

Toward a classification system of relational activity in consumer electronic communities : the moderators' tale

Hair, Neil; Clark, Moira; Shapiro, Melanie - In: Journal of relationship marketing : innovations & … 9 (2010) 1, pp. 54-65

Persistent link: https://www.econbiz.de/10003974300

The ethical dilemmas and challenges of ethnographic research in electronic communities

Hair, Neil; Clark, Moira - In: International journal of market research : JMRS ; the … 49 (2007) 6, pp. 781-800

Persistent link: https://www.econbiz.de/10003597774

The ethical dilemmas and challenges of ethnographic research in electronic communities

Hair, Neil; Clark, Moira - In: International journal of market research : JMRS ; the … 49 (2007) 6, pp. 781-800

Persistent link: https://www.econbiz.de/10007888400

The philosophical and methodological guidelines for ethical online ethnography

Hair, Neil; Akdevelioglu, Duygu; Clark, Moira - In: International journal of market research 65 (2023) 1, pp. 12-28

Persistent link: https://www.econbiz.de/10014233810

The wine trade in medieval Europe 1000 - 1500

Rose, Susan - 2011

Wine has held its place for centuries at the heart of social and cultural life in western Europe. This book will explain how and why this came about, providing a thematic history of wine and the wine trade in Europe in the middle ages from c.1000 to c.1500. Wine was one of the earliest...

Persistent link: https://www.econbiz.de/10009412413