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11
Schweizer Private Banking Kunden : eine Kundenbefragung, mit speziellem Fokus auf die Kundenberatung und das Internet
Cocca, Teodoro D.
;
Siebenthal, Pablo von
;
Volkart, Rudolf
-
2009
Persistent link: https://www.econbiz.de/10003795536
Saved in:
12
Does trust in the bank build trust in its technology-based channels?
Dimitriadis, Sergios
;
Kyrezis, Nikolaos
- In:
Journal of financial services marketing : JFSM
13
(
2008/09
)
1
,
pp. 28-38
Persistent link: https://www.econbiz.de/10003806429
Saved in:
13
Essays on retail financial services
Gleisner, Fabian
-
2009
Persistent link: https://www.econbiz.de/10003823675
Saved in:
14
Customer efficiency, channel usage, and firm performance in retail banking
Xue, Mei
;
Hitt, Lorin M.
;
Harker, Patrick T.
- In:
Manufacturing & service operations management : M & SOM
9
(
2007
)
4
,
pp. 535-558
Persistent link: https://www.econbiz.de/10003578707
Saved in:
15
Trust-based segmentation : preliminary evidence from technology-enabled bank channels
Dimitriadis, Sergios
;
Kouremenos, Athanasios
;
Kyrezis, …
- In:
The international journal of bank marketing : IJBM
29
(
2011
)
1
,
pp. 5-31
Persistent link: https://www.econbiz.de/10009007232
Saved in:
16
Bank 2.0 : how customer behaviour and technology will change the future of financial services
King, Brett
-
2010
Persistent link: https://www.econbiz.de/10009152738
Saved in:
17
Behavioral intention towards mobile banking usage by South African retail banking clients
Maduku, Daniel K.
- In:
Investment management and financial innovations
11
(
2014
)
3
,
pp. 58-72
Persistent link: https://www.econbiz.de/10010512182
Saved in:
18
Acceptance of internet banking among retail customers : survey evidence from Ahmedabad region
Modi, Ashwin G.
;
Patel, Kiran J.
;
Patel, Kundan M.
- In:
The IUP journal of bank management : IJBM
12
(
2013
)
1
,
pp. 63-78
Persistent link: https://www.econbiz.de/10009723443
Saved in:
19
Role of trust and customer loyalty in reducing perceived security risk in internet banking
Mann, Bikram Jit Singh
;
Sahni, Sunpreet Kaur
- In:
International journal of electronic business
10
(
2013
)
4
,
pp. 331-354
Persistent link: https://www.econbiz.de/10009790705
Saved in:
20
Analysing relationship among service quality, satisfaction and loyalty in internet banking : a study from India
Mishra, Sita
- In:
International journal of electronic finance : IJEF
8
(
2014
)
1
,
pp. 57-73
Persistent link: https://www.econbiz.de/10010499839
Saved in:
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