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Influence of perceived usefulness and user generated content on consumer trust to make online purchase decision

Sahai, Pavitra; Gupta, Pratyush; Hungund, Sumukh - In: International journal of business excellence : IJBEX 32 (2024) 3, pp. 273-295

Persistent link: https://www.econbiz.de/10015060976

Decision-making model in digital commerce : electronic trust-based purchasing intention through online food delivery applications (OFDAs)

Zaheer, Muhammad Asif; Anwar, Tanveer Muhammad; … - In: Journal of Trade Science 12 (2024) 3, pp. 220-242

Purpose This research aimed to raise awareness about the need for safety measures and features of online food delivery applications (OFDAs) to build electronic trust (e-trust) with augmented purchase intention among customers. Moreover, this study explores the attributes of electronic commerce...

Persistent link: https://www.econbiz.de/10015077425

Effect of Customer Trust, Use Easy and Information Quality on Purchase Decisions on Lazada E-Commece

Utami, Ninda Nur; Usman, Osly - 2021

With the development of increasingly sophisticated technology, of course it does not escape the impacts that accompany it, both positive and negative impacts. One of the positive impacts of technological developments is the existence of shops selling online or better known as "olsop" by the...

Persistent link: https://www.econbiz.de/10013241854

The Effect of Trust, Security, Service Quality, and Risk Perception of Purchasing Decisions Through Social Network Sites

Usman, Osly - 2020

This study aims to determine whether the Effect of Trust, Safety, Service Quality and Risk Perception on Purchasing … Trust, Security, Service Quality and Risk Perception that will be felt. Trust, Safety, Quality of Service and Perception of … that there is a joint and significant influence between Trust, Safety, Service Quality, and Risk Perception …

Persistent link: https://www.econbiz.de/10012845275

A study on service justice effectiveness on customer satisfaction and repurchase intention in social media environment on major online shopping malls

Agnihotri, Durgesh; Kulshreshtha, Kushagra; Tripathi, Vikas - In: Finance India : the quarterly journal of Indian … 34 (2020) 2, pp. 541-562

Persistent link: https://www.econbiz.de/10012670038

Consumer perceptions of online consumer product and service reviews : focusing on information processing confidence and susceptibility to peer influence

Lee, Hyun-hwa; Ma, Yoon Jin - In: Journal of research in interactive marketing : … 6 (2012) 2, pp. 110-132

Persistent link: https://www.econbiz.de/10009630758

Customer satisfaction, loyalty and switching intent in retail service settings

Kamble, Aakash; Walvekar, Shubhangi - In: International journal of electronic marketing and … 10 (2019) 4, pp. 389-405

Persistent link: https://www.econbiz.de/10012168816

Behavioral model of younger users in M-payment systems

Liébana-Cabanillas, Francisco; Muñoz-Leiva, Francisco; … - In: Journal of organizational computing and electronic commerce 25 (2015) 2, pp. 169-190

Persistent link: https://www.econbiz.de/10011295548

The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services

Al-nassar, Bilal Ali Yaseen - In: International journal of electronic customer … 9 (2015) 1, pp. 33-55

Persistent link: https://www.econbiz.de/10011575147

Mixing business and pleasure : empirical implications for trust in mobile banking

Malaquias, Rodrigo Fernandes; Hwang, Yujong - In: Journal of electronic commerce research : JECR 18 (2017) 3, pp. 212-224

Persistent link: https://www.econbiz.de/10011746724