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Role of trust and customer loyalty in reducing perceived security risk in internet banking
Mann, Bikram Jit Singh; Sahni, Sunpreet Kaur - In: International journal of electronic business 10 (2013) 4, pp. 331-354
Persistent link: https://www.econbiz.de/10009790705
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Antecedents of customer satisfaction in internet banking : Technology Acceptance Model (TAM) redefined
George, Ajimon; Kumar, G. S. Gireesh - In: Global business review 14 (2013) 4, pp. 627-638
Persistent link: https://www.econbiz.de/10010258595
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Predicting customers' behavioral intentions toward ATM services
Sahi, Gurjeet Kaur; Gupta, Sangeeta - In: Journal of Indian business research 5 (2013) 4, pp. 251-270
Persistent link: https://www.econbiz.de/10010364805
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Impact of service quality dimensions in internet banking on customer satisfaction
George, Ajimon; Kumar, G. S. Gireesh - In: Decision 41 (2014) 1, pp. 73-85
Persistent link: https://www.econbiz.de/10010367898
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Virtually compatible or risky business? : investigating consumers' proclivity toward online banking services
Wang, Stephen W.; Hsu, Maxwell K.; Pelton, Lou E.; Xi, … - In: Journal of marketing channels : ... distribution … 21 (2014) 1, pp. 43-58
Persistent link: https://www.econbiz.de/10010347430
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Online banking adoption : a factor validation and satisfaction causation study in the context of Indian banking customers
Sikdar, Pallab; Kumar, Amresh; Makkad, Munish - In: The international journal of bank marketing : IJBM 33 (2015) 6, pp. 760-785
Persistent link: https://www.econbiz.de/10011456305
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Validation of a scale for measuring problems in internet banking and their effect on customer satisfaction
George, Ajimon; Kumar, G. S. Gireesh - In: Vision : the journal of business perspective 19 (2015) 4, pp. 312-323
Persistent link: https://www.econbiz.de/10011488677
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Customer switching resistance towards internet banking in Malaysia
Lee Hoi Yen; Malarvizhi, Chinnasamy Agamudai Nambhi; … - In: International journal of business information systems : … 21 (2016) 2, pp. 162-177
Persistent link: https://www.econbiz.de/10011520259
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An empirical approach to customer perception of mobile banking in Indian scenario
Ali, Sadia Samar; Kaur, Rajbir - In: International journal of business innovation and research 9 (2015) 3, pp. 272-294
Persistent link: https://www.econbiz.de/10011538044
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The influences of system usability and user satisfaction on continued internet banking services usage intention : empirical evidence from Taiwan
Tsai, Huei-ting; Chien, Jui-lin; Tsai, Ming-tien - In: Electronic commerce research 14 (2014) 2, pp. 137-169
Persistent link: https://www.econbiz.de/10010404454